Service Receptionist

1 week ago


Epsom, United Kingdom Additional Resources Full time

An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.You will be responsible for:Managing service and recall bookings with precision, scheduling appointments effectively.Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.Providing clear and accurate service estimates, addressing any customer queries.Handling cash and card transactions while maintaining meticulous service records.What we are looking for:Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.Ideally have experience in a customer-facing roleMotor industry experience is beneficial.Strong communication and customer service skills.A full UK driving licence.What's on offer:Competitive salary plus attractive (OTE).25 days annual leave.Ongoing training and dev...


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