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Maintenance Support Administrator

2 months ago

Coventry, United Kingdom Citizen Housing Full time

Salary £23,204 - £26,950 (pro-rata)

Position: Permanent Part-Time 15 Hrs Per Week

Location: Coventry / St James Lane Office CV3 3FX / Hybrid

We are brave, we are ambitious, we are honest, and we are Citizen

Our busy maintenance team carry out repairs on around 30,000 customer homes within the Midlands area.

As Maintenance Support Administrator you will be responsible for equipping and ensuring Health & Safety compliance for approximately 90 Trade Engineers. This will include supporting Engineers with providing suitable uniform and PPE. The role also supports compliance in Health & Safety in areas such as Working at height equipment and PAT testing. The team also manages the Citizen fleet of over 300 vehicles, and there is the requirement to support that function via some administration.

In Maintenance Operations you can make a real difference, the role of Maintenance Support Administrator will involve:

  • Ordering, tracking and issuing PPE & Uniform to a team of Engineers
  • Monitoring and chasing orders
  • Running and actioning reports on plant and equipment
  • Managing waste streams at local depots
  • Supporting Fleet administration
  • Taking minutes from Contractor performance meetings
  • Accurate record keeping across our systems

As Maintenance Support Administrator we need you to:

  • Have good experience of using Excel and various databases
  • Excellent organisational skills
  • Be personable and approachable
  • Positive communication skills both verbal and written.

We would be really excited if you have:

  • Secretarial skills to support minute taking
  • Ability to work across various Citizen offices such as Birmingham & Worcester

Our people are everything and we offer:

  • IT equipment to allow some optional home working
  • ‘Live work better’ scheme which actively encourages work-life balance
  • Annual leave starts at 25 days per year, increasing with length of service
  • Enhanced family leave
  • Company Pension – Citizen match up to 10% 
  • Cycle to work
  • Annual leave purchase
  • Citysave financial support - savings and loans
  • MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out
  • If part of the pension scheme you are entitled to Life cover (three times your annual salary)
  • Organisational Sick Pay (benefit increases with length of service)
  • EAP – a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
  • Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
  • Recognition through our Employee Excellence Awards
  • Representation opportunities on our Staff Consultative Forum
  • Access to Citizen’s Wellbeing platform
  • Occupational Health

Find out more about our benefits here: Citizen | Benefits (citizenhousing.org.uk)

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.

As part of our recruitment process, we carry out robust safeguarding checks.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: 31st July 2024

Interview date: 8th August 2024

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.