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Customer Service Supervisor
3 months ago
Customer Service Supervisor
£30,500 plus bonus
Sheridan ward is excited to be working with a lovely and well established company based in the Southall area
They are looking to bring on board a highly motivated individual, who has previous supervising experience within a customer service role
Do you have excellent communication skills? Do you work well within a team? Do you have the ability to hit the ground running?
They are looking for someone who has a positive and upbeat personality to join their growing and amazing team
If this sounds like you…
APPLY TODAY
Customer Service Supervisor Duties:
- Conduct one to ones and appraisal reviews on performance and behaviours
- Creating development plans for each employee
- Issuing weekly reports on individual performance
- Manage rotas and annual leave requests
- Conduct investigations and disciplinaries when needed
- Drive team engagement in call plans
- Handle customer escalations and complaints
Customer Service Supervisor Benefits:
- Free onsite parking
- Bonus - up to 6k
- Pension
- Life assurance
- Staff discount
