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Customer Service Advisor
2 months ago
Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team at Sheridan Ward Recruitment Services. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.
Key Responsibilities:
- Handling Inbound Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Customer Query Resolution: Respond to and resolve customer queries in a prompt and courteous manner.
- Order Management: Ensure customer details are logged correctly and amend orders as required.
- Return Monitoring: Monitor customer returns and resolve any issues that may arise.
- Team Collaboration: Work closely with the sales team to ensure seamless customer service.
Benefits:
- Onsite Parking: Enjoy the convenience of onsite parking.
- Bonus: Earn a competitive bonus for outstanding performance.
- Pension: Enjoy a comprehensive pension scheme.
- Life Assurance: Receive life assurance as part of our benefits package.
Requirements:
We are looking for a proactive and positive individual with strong customer service experience in an office environment. If you have a proven track record of delivering exceptional customer service and are able to work in a fast-paced environment, we would love to hear from you.
