Service Desk Engineer
12 hours ago
Enso Recruitment is delighted to be working on behalf of our client to find a dedicated Service Desk Engineer. This is an excellent opportunity for someone with a strong technical foundation who enjoys solving problems and providing exceptional support to users in a dynamic environment. The Role As a Service Desk Engineer, you will be the first point of contact for IT-related queries, providing efficient troubleshooting and resolutions. Working in a hybrid setup, youll collaborate with a team of professionals to ensure systems run smoothly while contributing to ongoing improvements in IT services. Key Responsibilities Manage and resolve incidents raised via the service desk, escalating when necessary. Monitor and maintain hardware, software, and networking systems. Support end-users with IT queries, providing excellent customer service. Document and update technical solutions and procedures. Assist with software and hardware installations, upgrades, and configurations. Identify recurring issues and recommend solutions to improve IT processes. About You The ideal candidate will bring a proactive approach, a passion for technology, and the ability to communicate effectively with technical and non-technical users. You should have: Proven experience in a service desk or IT support role. A solid understanding of Windows operating systems and Office 365. Familiarity with network troubleshooting (e.g., TCP/IP, DNS, DHCP). Knowledge of Active Directory administration. Strong analytical and problem-solving skills. A customer-focused mindset with excellent interpersonal abilities. Whats on Offer? A competitive salary of £30,000 to £35,000. The flexibility of a hybrid working model. Opportunities to develop your skills and grow within the role. A supportive team environment that values collaboration. If youre ready to take the next step in your IT career and make a real impact, wed love to hear from you. Skills: Active Directory Tcp/Ip DNS Support
-
Service Desk Analyst
1 week ago
Belfast, United Kingdom Hayward Hawk Full timeWe are seeking an experienced IT Service Desk Analyst to join our client's team, providing frontline technical support to all internal users.Job Summary As the face of IT support, you will act as the primary contact for colleagues reaching out for assistance through phone, email, or self-service portals.This role is perfect for a proactive, customer-focused...
-
IT Service Desk Specialist
3 days ago
Belfast, United Kingdom MCS Group Full timeWe are seeking an IT Service Desk Analyst to provide technical support across multiple NI sites and work with the global service desk to ensure timely resolution of support queries.The RoleProvide first-line support for multiple sites in Northern Ireland.Solve technical issues for employees, including password resets, desktop and laptop setups, mobile device...
-
IT Global Service Desk Team Leader
6 months ago
Belfast, United Kingdom Allen & Overy Full time**IT Global Service Desk Team Leader** We have an exciting new opportunity for a Team Leader to join the global IT Service Desk, based in the A&O Shearman Belfast office! **Global Service Desk** The Global IT Service Desk (IT GSD) provides A&O Shearman with an initial point of contact to receive IT technical support for a multitude of software and...
-
First Line Service Desk Technician
3 weeks ago
Belfast, United Kingdom VanRath Full timeVision and Mission:VanRath is committed to delivering exceptional customer experiences through innovative solutions and outstanding technical support. As an First Line Service Desk Technician, you will be an integral part of our 24/7 Global IT Service Desk team, providing critical support to customers across various industries.Your primary responsibilities...
-
Technical Service Desk Analyst
3 days ago
Belfast, United Kingdom Recruitment Partnership UK & Ireland Full timeAbout the RoleThis Technical Service Desk Analyst position offers a unique opportunity to join our dynamic team at Recruitment Partnership UK & Ireland. Based in Belfast, UK, this full-time, onsite role requires a skilled individual to provide top-notch IT support to our clients.Responsibilities:Troubleshooting and Resolution: Conduct thorough...
-
IT Service Desk Analyst
1 month ago
Belfast, United Kingdom VANRATH Full timeIT Service Desk Analyst - 12 Month Fixed Term Contract Client: International law firm Location: Belfast city centre About the Role Provide technical support for a range of software and hardware systems. As part of our 24/7 "follow the sun" Global IT Service Desk team, you'll act as the main contact for IT issues, logging, troubleshooting, and resolving...
-
Customer Service Desk Administrator
7 months ago
Belfast, United Kingdom Brook Street Full timeBrook Street is delighted to be recruiting a Customer Service Desk Administrator for our North Belfast client. This role will be excellent for someone who wishes to develop their skills in a growing organisation. Applicants for this job must have previous hands on service administration experience. Duties will involve: - Answering telephone calls in a...
-
It Service Desk Analyst
3 weeks ago
Belfast, United Kingdom Vanrath Full timeIT Service Desk Analyst - 12 Month Fixed Term Contract Client: International law firm Location: Belfast city centre About the Role Provide technical support for a range of software and hardware systems.As part of our 24/7 "follow the sun" Global IT Service Desk team, you'll act as the main contact for IT issues, logging, troubleshooting, and resolving...
-
MCS Group IT Service Desk Analyst
11 hours ago
Belfast, United Kingdom MCS Group Full timeMCS Group is seeking a talented IT Service Desk Analyst to join our close-knit team in Northern Ireland. As a key member of our team, you will gain excellent exposure to the manufacturing sector.Key ResponsibilitiesDeliver first and second-line technical support to multiple sites in Northern Ireland.Resolve technical issues for employees, including password...
-
Premium Service Desk Analyst
4 weeks ago
Belfast, United Kingdom Citigroup Global Markets Limited Full timeJob OverviewThis role will be based in Belfast supporting Managing Directors and Citi Markets Trading & Investment Banking Floors globally, working in a dedicated team of help desk support analysts. The individual needs to be able to demonstrate the willingness to learn quickly and understand the environment they support.The individual will be part of a team...
-
Technical Help Desk Engineer
3 weeks ago
Belfast, United Kingdom MCS Group Full timeMCS Group is recruiting for a Technical Help Desk Engineer to join their team in Belfast. In this role, you will provide advanced technical support to clients, utilizing your knowledge of IT systems and applications to resolve complex issues.About the RoleAct as a primary point of contact for escalated technical issuesProvide expert-level technical support...
-
IT Service Desk Professional
3 days ago
Belfast, United Kingdom Citigroup Inc. Full timeOverview of the RoleThis Desktop Support Analyst role is based in a global support center, providing technical support to our clients, including Managing Directors and Citi Markets Trading & Investment Banking Floors. The ideal candidate will have a strong desktop support background and experience with Active Directory.Key ResponsibilitiesProvide technical...
-
Front Desk Coordinator
14 hours ago
Belfast, United Kingdom Artemis Human Capital Full timeWe are looking for a Front Desk Coordinator to join our team at Artemis Human Capital in Belfast City Centre.About the Role:The Front Desk Coordinator will be responsible for providing exceptional customer service, managing the front desk, and providing administrative support to the team.Responsibilities:Answer and direct phone calls, respond to emails, and...
-
IT Help Desk Analyst
4 weeks ago
Belfast, United Kingdom Baker McKenzie Full timeWe are currently seeking a skilled IT Help Desk Analyst to join our team in Belfast. This is an exciting opportunity for a motivated individual to provide technical support to our end-users.The estimated salary for this role is £28,000 - £35,000 per annum, depending on experience. As an IT Help Desk Analyst, you will be responsible for providing initial...
-
Band 3 Service Desk Support
6 months ago
Belfast, United Kingdom Platinum Recruitment NI Ltd Full timeJob Title : Band 3 Service Desk Support Location : Belfast BT1 Clarendon Dock Duration : Temporary Rate : £11.67p/h Hours : 37.5hpw **Background to encompass** A system designed and built by our people, for our people. encompass is a Health and Social Care programme that will create a single digital care record for every citizen in Northern Ireland...
-
IT Help Desk Professional
3 weeks ago
Belfast, United Kingdom Vanrath Full timeVANRATH is seeking an IT Help Desk Professional to join our team on a 12-month fixed term contract. This is an exciting opportunity to work in a dynamic environment providing technical support for a range of software and hardware systems.Job OverviewYou will act as the main contact for IT issues, logging, troubleshooting, and resolving incidents or...
-
Front Desk Associate
3 days ago
Belfast, United Kingdom Optical Express Group Full timeJob Description: Front Desk AssociateLocation: UK and EuropeWorking Hours: Full Time, 40 hours per weekEstimated Salary: £24,000 - £30,000 per annumCompany ProfileOptical Express is a well-established provider of eye care services, serving millions of patients across the UK and Europe.Role SummaryManage the front desk, ensuring seamless customer...
-
IT Service Desk Intern
3 months ago
Belfast, United Kingdom Rapid7 Full timeIT Service Desk Intern Role Overview Rapid7 is seeking curious, resourceful, and motivated service experience interns to support our growing company. As a service experience intern, you will have the opportunity to be part of a community that is fanatical about security and on a mission to develop solutions to some of our customer’s most...
-
Help Desk Specialist
4 weeks ago
Belfast, United Kingdom Baker McKenzie Full timeAbout the RoleAs a Technology Help Desk Analyst at Baker McKenzie, you will be the first point of contact for our end users, providing timely and effective solutions to their technical issues.Key ResponsibilitiesProvide initial assessment and troubleshooting for inbound issuesRecord, track, and follow-up on Service Level Agreement (SLA) breachesManage...
-
Luxury Hotel Front Desk Manager
7 hours ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob OverviewTitanic Hotel Belfast is seeking an experienced Front Desk Manager to join our team in Belfast. This is a fantastic opportunity to work in a luxury hotel environment, providing exceptional customer service and ensuring smooth day-to-day operations.About the RoleThe successful candidate will be responsible for supervising front desk operations,...