Business Support Administrator
2 weeks ago
We are seeking an Administrative Assistant to provide efficient and effective clerical, typing, and database support to our Children and Family Services. The ideal candidate will be a key point of contact for the public, staff, elected members, and partnership agencies, demonstrating flexibility, a willingness to assist colleagues, and prioritising cooperation and support within the team.
Day to Day of the role:- Accurately enter data onto database systems, maintain logs, and ensure qualitative data entry.
- Type various reports, correspondence, and documents, prioritising tasks effectively.
- Maintain appointment diaries, arrange meetings, book rooms, and uphold filing systems.
- Liaise with field staff and linked institutions to distribute necessary information.
- Handle incoming and outgoing mail, calls, and emails, and perform clerical tasks such as filing, photocopying, and shredding.
- Organise and administer service and training events, attend meetings, and take minutes when necessary.
- Maintain stationery supplies, process orders, and check deliveries using I-procurement.
- Manage IT/telephone/mobile support and maintain an inventory of ICT equipment and resources.
- Process referrals and liaise with teams, departments, or agencies as required.
- Maintain an imprest account under supervision and assist in processing invoices.
- Provide cover on a duty rota for generic email boxes and administrative tasks.
- Collate and record statistical information, complete returns, and maintain records.
- Monitor staff sickness absence, leave returns, mileage, and maintain a resource library.
- Assist with cover arrangements for colleagues, including occasional cover for other office bases.
- Proven clerical and administrative experience.
- Proficiency in data entry and database management.
- Strong typing skills and familiarity with word processing and database systems.
- Excellent organisational skills and the ability to manage multiple tasks.
- Effective communication skills for liaising with various stakeholders.
- Experience in minute-taking and event organisation.
- Competence in using I-procurement and managing office supplies.
- Ability to maintain accurate financial records and process invoices.
- Proficiency in Microsoft Office Suite and other relevant software.
- A team player with a flexible approach to work.
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