Business Support Administrator

2 weeks ago


Leicester, United Kingdom Printvision Full time

Printvision (UK) Ltd is looking for a Trainee Business Support Administrator to join our busy sales office. We are a successful, family-owned business based in Leicester, established for over 27 years and specialising in the printing of fabric and rigid media products.

They will be adaptable to new challenges, be a team player but also have the initiative to work on their own. They will also be competent using Microsoft Office software, particularly Outlook, Word and Excel. This role is administrative support and will involve assisting different departments within the business, so the ability to multitask will be very important.

Their duties will include, but not be limited to:

- Administering in-house accounts, ensuring that all orders are accurately processed and customer service queries are dealt with quickly and efficiently
- Assisting our finance team by invoicing all orders which have been dispatched or completed and chasing pro-forma payments
- Monitor outstanding invoices by checking our internal systems
- Ensuring all daily paperwork is filed
- Answering telephone calls in the sales office as one of the first points of contact and assisting customers as required
- Along with sales team members, managing the live chat TAWK system
- Supporting the sales and accounts departments as required with tasks and new projects and initiatives as required
- Assisting Regional Account Managers by creating job dockets as required and ensuring that confirmed orders are processed smoothly and accurately
- Deliver exceptional customer service to our client base at all times
- Assisting senior managers and directors where required

**Salary**: £10,982.00-£21,673.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person



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