Business Support Executive

2 weeks ago

Leicester, United Kingdom Fortus Business Advisors & Accountants Full time

**Business Support Executive**
We are Fortus. We’re business advisors and accountants. With over 40 years of experience, we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses

Fortus is growing and changing at quite a pace We’re an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we’re supporting more and more of the UK’s ambitiousbusiness owners and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.

Our key to achieving this is through our knowledgeable, energetic and agile team who work hard to assist our client’s businesses, helping them not only with their day-to-day business needs but also to build and deliver their business strategies, goals andambitions.

We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business,which in turn helps us continue to grow, develop and evolve.’

Position: Business Support Executive
Location: Leicester

**Job Type**: Full Time, Permanent

**Salary**: £22,000 - £26,000

**About the role**:
As part of a team, this role contributes to the success and smooth running of the day-to-day operation of our region. This includes the client and employee experience from opening the door, the meeting and conference room experience, to administrative supportwithin the business. This role is "hands-on" and requires someone who is flexible and willing to support the growth of the business and deliver to the highest standard.
On the rare occasion, you must be able to travel by car to our other locations.

**Key Responsibilities**:

- Be responsible for ensuring that the standard office procedures are applied and working effectively, as well as controlling all the internal data processing, postal and printing functions of the office
- Make sure all queries coming into the business are handled correctly and without delay by managing the provision of professional telephone, online and face-to-face interaction and support
- Complete all filing in a timely manner whether paper or cloud-based
- Effectively manage all conference and meeting room requirements so that all requirements are met to deliver an exceptional experience
- Be responsible for the implementation of the current and new fire, health & safety requirements and ensure that periodic and regulatory compliance checks are carried out and recorded
- Provide and accept honest feedback that will encourage continual improvement
- Work in collaboration with the team in all activity
- Be respectful, flexible and objective at all times

**About you**:

- Past experience in a business administration role is essential, a relevant qualification would be beneficial, but not essential
- Have a well-developed practical approach to delivering against organisational needs
- Have excellent relationship skills plus exceptional written and oral communication skills
- Diligent pays attention to detail and demonstrates effective time management
- Be achievement-focused, with the ability to work off their own initiative
- Have the ability to motivate and positively influence colleagues, whilst understanding the need to be discreet and diplomatic with sensitive information
- Have a well-developed understanding of a service-led environment that supports multiple sectors and cultures
- Have the proven ability to work under pressure, to deadlines and respond promptly to queries and requests
- Proficient in Outlook, Word, Excel and PowerPoint. IRIS is advantageous, but not essential
- Technology-focused and able to adapt to multiple or new systems
- Ability and willingness to travel according to the needs of the region and business

**What is on offer**:

- Health cash plan
- Employee Assistance Programme
- Group Income Protection
- Group Life Assurance x3
- Pension Auto Enrolment/Salary Sacrifice
- Benefits Discounts Portal
- Quarterly functions and events
- Parking on site
- Friendly and inclusive working environment
- Regular training and development

REF-203 625

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