Customer Service Administrator

1 week ago


Bath, United Kingdom Rotork Full time

Are you a detail-driven professional with a passion for customer service and operational excellence Join us at Rotork and become the key link between our customers and our production teams.As our Contracts Engineer youll: Be the main point of contact for customer ordersEnsure accurate sales order processingAdvocate for customer needs across departmentsProvide timely updates and essential documentationSupport audits continuous improvement and team collaborationWere looking for someone who:Is calm under pressure and thrives independentlyHas a sharp eye for detail and a customer-first mindsetCommunicates clearly and works well across teamsAt Rotork youll be part of a supportive safety-focused culture where your work truly matters. If youre ready to make an impact and grow your career wed love to hear from you.Qualifications : Essential Communication skills Interpersonal skills I.T skills Microsoft Office Organisational skills able to prioritise Good general education (numerate and literate)Desirable  Negotiation skills Experience in a manufacturing/engineering environment Experience in a contractual environment Good technical mechanical and electrical knowledge Additional Information : Rotork DNA and BehavioursOur greatest achievements come from working together. When we unite around a shared purpose support one another and bring our unique strengths theres nothing we cant achieve. Our DNA and behaviours capture what this means at Rotork. By embracing them in all we do we deliver results safely and sustainably drive accountability and a growth mindset stay agile and go further. Together.Our DNAWe Value Our Customers We Grow Together We Win as a Teamis the foundation of who we are. By living these behaviours we keep each other safe value our customers and move Rotork forwardTogether.By living our DNA and behaviours we collaborate for success across every area of our business. For the benefit of our customers each other Rotork and the world.Remote Work : NoEmployment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Experience: years Vacancy: 1



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