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Contact Centre Advisor

2 months ago

York, United Kingdom Page Personnel Secretarial & Business Support Full time

We have just registered multiple Contact Centre Advisor Positions to work for a reputable insurance business in York

The business are going through a significant growth period this is an extremely exciting time to join we are looking for super customer centric individuals that are passionate about delivering the best customer journey and making a difference

If you are looking for a new role in York this is the place to be

Client Details

We have just registered multiple Contact Centre Advisor Positions to work for a reputable insurance business in York

The business are going through a significant growth period this is an extremely exciting time to join we are looking for super customer centric individuals that are passionate about delivering the best customer journey and making a difference

If you are looking for a new role in York this is the place to be

Description

As a Contact Centre Advisor you will be supporting members handling a range of enquiries relating to their medical insurance policies.

You will be undertaking a range of duties such as booking doctors appointments, processing claims and providing updates to members regarding their policy.

You could be dealing with occasionally vulnerable customers going through difficulty we are looking for candidates that hold lots of empathy and understanding alongside patience and a supportive nature.

Profile

Previous customer service background however the business can be open and look at experience such as the care industry, hospitality and retail

If you have the transferable skills then we would love to hear from you

Job Offer

Salary of £23400+ reputable business within the Insurance Sector+ no experience required+ full training provided+ excellent business to work in York+ structured career path+ excellent learning and development+ no shift patterns or weekends+ brilliant benefits+ health and well being activities+ great team and working environment+ fantastic on site facilties+ hybrid working+ full time and part time hours available+ immediate interview

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