Contact Centre Advisors

1 month ago


York, United Kingdom Page Personnel Full time
Have you recently finished your studies and looking to get onto the career ladder?
Do you have experience in retail or hospitality and looking to transfer those customer service skills?
Would you like to join an organisation that will provide full training and excellent progression?
Then this could be the role for you
We are looking for Customer Service Advisors in York
Client Details
Have you recently finished your studies and looking to get onto the career ladder?
Do you have experience in retail or hospitality and looking to transfer those customer service skills?
Would you like to join an organisation that will provide full training and excellent progression?
Then this could be the role for you
We are looking for Customer Service Advisors in York
Description
As a Contact Centre Advisor you will be first point of contact for customers handling a range of enquiries ensuring these are resolved quickly and efficiently whilst providing the highest level of care.
The role will be mainly telephone based and will be also corresponding with customers over email and webchat.
Profile
Previous customer service experience this could be from a range of backgrounds and the business will look at transferable skills
A confident telephone manner with excellent communication skills
Able to work under pressure in a fast paced environment
Empathetic and a caring nature
A good team player
Job Offer
Salary of £23400+ reputable business within the non for profit sector+ full training provided+ excellent progression and development+ part time and full time hours available+ central location in York+ excellent transport links+ free parking+ free gym on site+ discounts of all the major retailors+ no shift patterns or weekends+ immediate interview
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