Customer Service Advisors

2 months ago


York, United Kingdom One to One Recruitment Ltd Full time

**Job Title: Customer Service Advisors**

**Job type**: Temporary for 1 week with the potential to move onto a 6 month fixed term contract

**Start date: Immediate**

**Pay rate**: £11-11.70hr (FTC £20-23K)

**Hours**: 9-5.30pm Monday to Friday (with one Saturday every four weeks with a day off in the week)

**Location**:Beautiful, ultra-modern offices in York city centre

**Who is this suitable for?** - Bright, enthusiastic individuals with some sort of customer service experience - Training provided and ongoing

The purpose of the position is to deliver first rate customer service to all customers post sale. Working within a diverse, fun and hardworking team, **no two days are the same**
- Issuing booking confirmations to the customer
- Building relationships with customer’s, delivering world class service.
- General administration
- Contacting customer to follow-up and resolve over-due payments of balances or deposits.
- Liaising with the variations team within the business.
- Preparing & dispatching customer documentation

The perfect **Customer Service Advisor** for this role will have a really pleasant and empathetic manner with good listening & communication skills. You will have some form of customer service experience but if you haven’t worked in an office environment before that’s not a problem, as long as you are IT Literate and can pick things up quickly.

**Please get in touch ASAP**

**Job Types**: Full-time, Temporary contract, Fixed term contract, Temp to perm
Contract length: 4-6 months

**Salary**: £11.00-£11.70 per hour

Work Location: In person



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