Customer Service Advisor

3 months ago

York, United Kingdom GLL Full time

GLL is looking for a Customer Service Advisor at York Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.

Hours between 6.15am - 9.45pm including weekends 7.15am - 18.15pm

As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.

Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.
**What you need**:

- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration
- Cash handling

**What you’ll do**:

- Being the first point of call for customers
- Answer incoming calls to the centre
- Deal with transactions including setting up direct debits and cash handling
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

**As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees**:

- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A full time permanent position
- Industry leading rates of pay
- opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
- We are an inclusive employer. We seek and welcome diversity in our teams._

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector! This would be an extremely exciting opportunity for...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - No experience required full training would be provided! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable manufacturing business! This would be an excellent opportunity for someone...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the Non for Profit Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Non for Profit Sector! This would be an excellent...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in York is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we deliver...

  • Customer Service Advisors

    2 months ago

    York, United Kingdom Page Personnel Full time

    Have you recently finished your studies and looking to get onto the career ladder? Do you have experience in retail or hospitality and looking to transfer those customer service skills? Would you like to join an organisation that will provide full training and excellent progression? Then this could be the role for you! We are looking for Customer Service...

  • Customer Service Advisor

    1 month ago

    York, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role.Are you someone who is passionate about how we care for the most vulnerable people in society?Our Community Service Centre in North Yorkshire is currently looking for a new Customer Service Advisor to join our friendly team to provide customer service to our Wheelchair Services service users.We are...

  • Customer Service Advisors

    2 months ago

    York, United Kingdom Page Personnel Full time

    Have you recently finished your studies and looking to get onto the career ladder?Do you have experience in retail or hospitality and looking to transfer those customer service skills?Would you like to join an organisation that will provide full training and excellent progression?Then this could be the role for you!We are looking for Customer Service...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Business Waste Full time

    **Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Business Waste Full time

    **Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...

  • Customer Service Advisors

    2 months ago

    York, United Kingdom One to One Recruitment Ltd Full time

    **Job Title: Customer Service Advisors** **Job type**: Temporary for 1 week with the potential to move onto a 6 month fixed term contract **Start date: Immediate** **Pay rate**: £11-11.70hr (FTC £20-23K) **Hours**: 9-5.30pm Monday to Friday (with one Saturday every four weeks with a day off in the week) **Location**:Beautiful, ultra-modern offices in...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom GLL Full time

    **Flexible Concierge** GLL is looking for a Customer Service Advisor at York Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Service Advisor **Customer Service Advisor** **York Hospital | Ward | bank | part time.** **£12.00 per hour dependent on experience** **0 hours per week** We are currently looking for a Customer Services Advisor to join our team on the ward in our York Hospital. You’ll love your career at Nuffield Health. Our unique approach to...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Gemini Worktops Full time

    Gemini Worktops is a leading manufacturing organisation with a long history of developing innovative, high-quality products for a range of clients. We are looking for a highly motivated Customer Service Specialist. The role will report directly to the Customer Operations Manager. **Customer Service Advisor - Full-time - Permanent - upto £26k - Monday to...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Energise leisure Centre in York. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom OMRAX LTD Full time

    We are a thriving online furniture retailer with a strong presence on various online marketplaces. We take pride in offering a wide range of high-quality furniture to our customers, and we are dedicated to delivering exceptional service to ensure their satisfaction. We have a friendly, close-knit team and are now looking for a Customer Service Advisor to...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Student Roost Full time

    **Customer Service Advisor Required!** Hours: 15 hours per week, working on a rota bases covering shifts Friday - Monday, 3 days per week between the hours of 08:00 - 20:00. **Salary**: £8,619 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Student Roost Full time

    **Customer Service Advisor Required!** Hours: 15 hours per week, working on a rota bases covering shifts Friday - Monday, 3 days per week between the hours of 08:00 - 20:00. **Salary**: £8,619 per annum / £11.05 per hour **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Wiltshire Farm Foods, YO26 8EH Full time

    Wiltshire Farm Foods - Customer Services Customer Services Advisor part time (2 FIXED DAYS) working for Wiltshire Farm Foods based at YO26 8EH, you will be working for a well-known national brand as part of a very friendly small team at Wiltshire Farm Foods York. Processing calls and orders from customers. Ideal person must be skilled in listening to people...

  • Customer Service Advisor

    3 months ago

    York, United Kingdom Radius Payment Solutions Full time

    **Starting Salary**:£20,500 (plus up to £6,000 commission) **Working Hours**: Monday-Friday 08:30am-17:00pm (no evenings, weekends or bank holidays!) **Location**: Unit 5 Pioneer Business Park, Clifton Moor, Yorkshire, YO30 4TN Are you a natural communicator who enjoys engaging with people? Are you seeking a Customer Service role in a fast paced yet fun...

  • Customer Service Advisor

    2 weeks ago

    York, United Kingdom Pearl Business Solutions Ltd Full time

    Work 3 weeks a month from home!The CompanyOur York based client is a nationwide insurance provider specialising in pet, equine, wedding, cycling, fishing, golf and much more.The RoleReporting to a Customer Contact Team Lead, the Customer Contact Advisor role will handle calls from existing and new customers answering and dealing with their enquiries in a...