Customer Service Advisor
3 weeks ago
Customer Service Advisor
Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York
A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor.
The purpose of the position is to deliver first rate customer service to all potential and existing customers, ensuring all elements of the service are delivered to a high quality and on time. Working within a diverse, fun and hardworking team you will be working in a gorgeous city centre office & your typical day will look a bit like this:
* Issuing booking confirmations to the customer ensuring all details contained are correct.
* Build on-going relationships with customer’s, delivering world class service.
* Contacting customers and responding to email enquiries to ensure customers have all the information they require.
* Supporting the administration of any order cancellations, discussing other available options with the customers in order to retain their custom where possible.
* Liaising with insurance companies on behalf of customers.
* Carrying out mobility checks to ensure the customers mobility expectations are met where possible.
* Contacting customer to follow-up and resolve over-due payments of balances or deposits.
* Preparing & despatching customer documentation
The perfect Customer Service Advisor for this role will have a really pleasant and empathetic manner with good listening & communication skills. You will have some form of customer service experience but if you haven’t worked in an office environment before that’s not a problem, as long as you are IT Literate and can pick things up quickly.
You should be able to talk to customers and understand their needs, be patient, tolerant and have a genuine and kind manner. As a driven individual, you will enjoy getting results and making your customers happy
In return this company can offer a lovely team atmosphere, a supportive and driven line manager, opportunities to progress within the business and great benefits.
Job type: Permanent, full time, 9-5pm Monday to Friday with 1 in every 4 weekends with two days off in the week
Salary: £25,400K
* Minimum of 30 days holiday which includes the normal bank holidays
* Healthcare benefit scheme offering you access to a range of valuable health and wellbeing services including money back schemes.
* Life Assurance
* Death in Service benefit of 4 X your basic salary from commencement of service.
* Group Personal Pension Plan
* Extensive Staff Discounts
Interviews: Immediate
Customer service/retail/hospitality/communication skills/ York/ permanent/ team/travel/tourism
-
Customer Service Advisor
6 days ago
York, United Kingdom Michael Page Full timeThis role as a Customer Service Advisor in the insurance industry as a Customer Service Advisor you will be providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner. Client DetailsOur client are a well established insurance services business based in York, they are currently going through...
-
Customer Service Advisor
2 weeks ago
York, United Kingdom CV-Library Full timeThis role as a Customer Service Advisor in the insurance industry as a Customer Service Advisor you will be providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner. Client Details Our client are a well established insurance services business based in York, they are currently going...
-
Customer Service Advisor
3 weeks ago
York, United Kingdom Page Personnel Full timeOpportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: I am currently working with an industry leading business based in York to recruit a Customer Service Advisor to join their team on a permanent basis! This is a great opportunity for somebody wanting to pursue their career...
-
Customer Service Advisor
7 months ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector! This would be an extremely exciting opportunity for...
-
Customer Service Advisor
8 months ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Customer Service Advisor Position in York! - No experience required full training would be provided! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable manufacturing business! This would be an excellent opportunity for someone...
-
Customer Service Advisor
8 months ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the Non for Profit Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Non for Profit Sector! This would be an excellent...
-
Customer Service Advisor
4 days ago
York, United Kingdom Michael Page Full timeMichael Page have just registered multiple Customer Service Advisor Positions to work for a reputable business within the Insurance Sector in central York!If you are looking to join a business that will invest in you from day one provide the best training and progression plan alongside join a fun and collaborative team then this could be the role for...
-
Customer Service Advisor
7 months ago
York, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in York is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we deliver...
-
Customer Service Advisor
2 weeks ago
York, United Kingdom One to One Recruitment Full timeCustomer Service Advisor Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York! A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor. The purpose of the position is to deliver first rate...
-
Customer Service Advisor
7 months ago
York, United Kingdom Business Waste Full time**Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...
-
Customer Service Advisor
1 week ago
York, United Kingdom Michael Page Full timeMichael Page have just registered multiple Customer Service Advisor Positions to work for a reputable business within the Insurance Sector in central York!If you are looking to join a business that will invest in you from day one provide the best training and progression plan alongside join a fun and collaborative team then this could be the role for...
-
Customer Service Advisors
2 weeks ago
York, United Kingdom One to One Recruitment Ltd Full time**Job Title: Customer Service Advisors** **Job type**: Temporary for 1 week with the potential to move onto a 6 month fixed term contract **Start date: Immediate** **Pay rate**: £11-11.70hr (FTC £20-23K) **Hours**: 9-5.30pm Monday to Friday (with one Saturday every four weeks with a day off in the week) **Location**:Beautiful, ultra-modern offices in...
-
Customer Service Advisor
2 weeks ago
York, United Kingdom IMPRESSION RECRUITMENT LIMITED Full timeOur client is a well-established company in their field based in York, and are now seeking a**Customer Service Advisor** to assist with their continued growth. This is an exciting opportunity for someone who thrives off interacting with othersand building rapport. As the successful Customer Service Advisor your duties will be: - To ensure that all orders...
-
Customer Service Advisor
3 weeks ago
York, United Kingdom Charterhouse Recruitment Ltd Full timeCUSTOMER SERVICE ADVISOR THE COMPANY: Amazing opportunity working for our client based in York, the Customer Service Advisor role is working within the travel sector, in offices that have the wow factor! This company is going through a significate growth period and entering exciting times! DUTIES: - You will be the first point of contact for customers...
-
Customer Service Advisor
2 weeks ago
York, United Kingdom Onebright Full time**Customer Service Advisor** **Location** - York (Holgate Park Road, York YO26 4GN) **Salary** - £20720 to £21720 per annum based on experience **Working Hours** - Monday to Friday - 8am to 7pm (7.5 Hours per working session) Are you looking for a new challenge? Why not try a role within the mental health field? We have some exciting opportunities to...
-
Customer Services Advisor
2 weeks ago
York, United Kingdom Onebright Full time**Customer Service Advisor** Location - York (Holgate Park Road, York YO26 4GN) Working Hours - Monday to Friday - 8am to 7pm (7.5 Hours per working session) Are you looking for a new challenge? Why not try a role within the mental health field? We have some exciting opportunities to join us as a Customer Service Advisor at our head office in York. As a...
-
Customer Service Advisor
7 months ago
York, United Kingdom GLL Full time**Flexible Concierge** GLL is looking for a Customer Service Advisor at York Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...
-
Customer Service Advisor
3 weeks ago
York, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at York leisure Centre for flexible hours. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...
-
'customer Service Advisor'
2 weeks ago
York, United Kingdom Stoneacre Motor Group Full time**Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?** **Stoneacre Motor Group may have the position for you.** **The position - Service Advisor** To be the main point of contact for customers requiring servicing or repair to their vehicles. Manage the flow of information between the workshop and the...
-
Customer Service Advisor
7 months ago
York, United Kingdom Gemini Worktops Full timeGemini Worktops is a leading manufacturing organisation with a long history of developing innovative, high-quality products for a range of clients. We are looking for a highly motivated Customer Service Specialist. The role will report directly to the Customer Operations Manager. **Customer Service Advisor - Full-time - Permanent - upto £26k - Monday to...