Current jobs related to Service Desk Manager - Birmingham - Principle Networks
-
Service Desk Manager
9 hours ago
Birmingham, United Kingdom Chapman Tate Associates Full timeJob Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL DatabaseLocation: BirminghamSalary: Up to £58,000ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd...
-
Service Desk Manager
1 day ago
Birmingham, United Kingdom Chapman Tate Associates Full timeJob Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL DatabaseLocation: BirminghamSalary: Up to £58,000ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd...
-
Service Desk Manager
9 hours ago
birmingham, United Kingdom Chapman Tate Associates Full timeJob Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL Database Location: Birmingham Salary: Up to £58,000 ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager . In this role, you will lead a team of 20-25 engineers across 1st, 2nd,...
-
Service Desk Lead
5 months ago
Birmingham, United Kingdom Pertemps Network Group Full time**Job Description**: Are you a Service Desk Manager looking for a change? Look no further! I am looking for a Service Desk Manager to join our busy Digital & Technology department. You who will play a critical role in the management of daily operations of the 1st Line Service Desk, representing the team to other stakeholders and helping to ensure that the...
-
Service Desk Manager
2 days ago
Birmingham, UK, West Midlands, United Kingdom Chapman Tate Associates Full timeJob Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL DatabaseLocation: BirminghamSalary: Up to £58,000ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd...
-
Service Desk Analyst
2 months ago
Birmingham, Birmingham, United Kingdom Permanent Futures Full timeService Desk RoleWe are seeking a skilled Service Desk Analyst to join our team at Permanent Futures. As a Service Desk Analyst, you will be the primary point of contact for our clients, providing exceptional customer service and technical support.Key Responsibilities:Provide timely and effective support to clients via various communication channelsLog and...
-
Service Desk Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom Searchability® Full time £35,000Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first- and second-line support to our customers, as well as providing third-line support with networking tasks and project work.Key Responsibilities:Provide first- and second-line support, logging...
-
Service Desk Engineer
1 month ago
Birmingham, Birmingham, United Kingdom Searchability Full timeJob Title: 2nd Line Service Desk EngineerWe are seeking a highly skilled and experienced 2nd Line Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex IT issues for our clients.About the Role:This is an exciting opportunity for a motivated and...
-
Service Desk Engineer
1 month ago
Birmingham, Birmingham, United Kingdom Searchability Full timeJob Title: 2nd Line Service Desk EngineerWe are seeking a highly skilled and experienced 2nd Line Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex IT issues for our clients.About the Role:This is an exciting opportunity for a motivated and...
-
Service Desk Roles
2 months ago
Birmingham, United Kingdom FalconSmartIT Full timeJob Title: Service Desk Roles (1 Service Desk Lead/ 2 Service Desk Analysts) Job Location: Birmingham, UK/ Onsite Job Type: Permanent Job Description: Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of Incident Management process / prioritization and...
-
Service Desk Dispatcher
5 months ago
Birmingham, United Kingdom Air IT Full time**Service Desk Dispatcher** We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginnings back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across...
-
IT Help Desk/Service Desk Engineer
1 month ago
Birmingham, United Kingdom Senitor Associates Full time €27,000 - €30,000Service Desk Engineer – £27 – 30K – On-site My client, based in Birmingham is searching for a Service Desk Engineer to join their technical team. As part of the role, you will be providing both 1st and 2nd line support across the internal and external user base, and working with a variety of hardware, software, and network issues including Office...
-
IT Help Desk/Service Desk Engineer
1 month ago
Birmingham, United Kingdom Senitor Associates Full time €27,000 - €30,000Service Desk Engineer – £27 – 30K – On-site My client, based in Birmingham is searching for a Service Desk Engineer to join their technical team. As part of the role, you will be providing both 1st and 2nd line support across the internal and external user base, and working with a variety of hardware, software, and network issues including Office...
-
IT Help Desk/Service Desk Engineer
2 weeks ago
Birmingham, United Kingdom Senitor Associates Full timeService Desk Engineer – £27 – 30K – On-site My client, based in Birmingham is searching for a Service Desk Engineer to join their technical team. As part of the role, you will be providing both 1st and 2nd line support across the internal and external user base, and working with a variety of hardware, software, and network issues including Office...
-
Service Desk Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom Searchability® Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our customers, managing incidents and requests, and escalating complex issues to other teams.Key ResponsibilitiesProvide first and second-line support to customers via phone,...
-
Service Desk Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom Searchability® Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our customers, managing incidents and requests, and escalating complex issues to other teams.Key ResponsibilitiesProvide first and second-line support to customers via phone,...
-
Senior Service Desk Engineer
6 days ago
Birmingham, Birmingham, United Kingdom In Technology Group Limited Full timeAbout the RoleOur client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.Key Responsibilities:Deliver 2nd and 3rd line support...
-
Service Desk Operator
5 months ago
Birmingham, United Kingdom MAPP Full time**Description**: MAPP is the UK’s leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for...
-
Information Technology Service Desk Manager
2 days ago
Birmingham, United Kingdom Jumar Full timeTechnical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and...
-
Information Technology Service Desk Manager
23 hours ago
Birmingham, United Kingdom Jumar Full timeTechnical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and...
Service Desk Manager
2 months ago
Principle Networks is a modern MSP specializing in cloud-managed network and security services. The company has won the CRN Rising Star Award for growth, innovation, and vision. Principle Networks works with leading vendors to transform legacy infrastructure into modern, secure platforms for enterprises in private and public sectors.
This is a full-time remote role for a Service Desk Manager at Principle Networks. The Service Desk Manager will be responsible for overseeing technical support, IT service management, help desk support, and service desk operations on a daily basis.
- Service Desk Management and IT Service Management skills
- Technical Support and Help Desk Support experience
- Strong knowledge of service desk operations
- Excellent communication and leadership skills
- Ability to prioritize and manage multiple tasks
- Experience in managing remote teams
- ITIL certification is a plus
- Bachelor's degree in IT or related field
