Information Technology Service Desk Manager

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and updates...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. ...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Job Title: Cloud Service Desk ManagerWe are seeking a skilled Technical Service Desk Manager to lead our cloud-based service desk. The ideal candidate will have experience with cloud management, cloud security, and ServiceNow. Key responsibilities include:* Shift Leadership: Support shift leaders in maintaining consistent standards and facilitate training...

Hays Technology is looking for a Service Desk Analyst to join an exciting public sector client's team on a contract basis.Role: ICT Service Desk OperativeLocation: Leamington Spa (On-Site)Duration: 3 Months Initial ContractWhat you will be doing:To provide instruction and advice to systems users via the telephone and remote support softwareTo ensure that all...

About the RoleOur client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.Key Responsibilities:Deliver 2nd and 3rd line support...

COR6994 Support Manager, Infrastructure, Networks, Microsoft, ITIL, Hybrid, We’re looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapter—building a new site and service desk team in Oxfordshire! The Support Manager Role you will oversee a...

COR6994 Support Manager, Infrastructure, Networks, Microsoft, ITIL, Hybrid, We’re looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapter—building a new site and service desk team in Oxfordshire! The Support Manager Role you will oversee a...

COR6994 Support Manager, Infrastructure, Networks, Microsoft, ITIL, Hybrid, We’re looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapter—building a new site and service desk team in Oxfordshire! The Support Manager Role you will oversee a...

Job Description COR6994 Support Manager, Infrastructure, Networks, Microsoft, ITIL, Hybrid, We’re looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapter—building a new site and service desk team in Oxfordshire! The Support Manager Role ...

**Job Description**: Are you a Service Desk Manager looking for a change? Look no further! I am looking for a Service Desk Manager to join our busy Digital & Technology department. You who will play a critical role in the management of daily operations of the 1st Line Service Desk, representing the team to other stakeholders and helping to ensure that the...

Job Title: Senior Service Desk Analyst / Engineer (Information Technology) Location: Birmingham (Office-based) Salary: £35,000 - £40,000 per annum (depending on experience) Job Type: Full-Time, Permanent About the Role: Our client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their Birmingham-based team....

As an IT Service Desk Coordinator at Hamilton Barnes Associates Limited, you will play a critical role in managing the Help Desk team to deliver exceptional service to our clients.Key Responsibilities:Manage and oversee 24/7 Help Desk department operations to ensure seamless service delivery.Lead and motivate the Help Desk team to achieve department and...

IT Service Desk Analyst About the role: In this role, you are the first point of contact for the users who call our Digital & Technology Service Desk, providing the highest level of customer service. You will answer incoming calls, track all information in a call logging system, using documentation and your expertise, to resolve tier 1 requests in...