Information Technology Service Desk Manager

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Shift Leadership: Support shift leaders to uphold consistent standards. Facilitate training and updates...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. ...

Technical Service Desk Manager (Hybrid working in Birmingham) We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment. Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Technical Service Desk Manager (Hybrid working in Birmingham)We’re seeking an experienced Technical Service Desk Manager to drive shift performance, maintain operational standards, and ensure top-tier client service in a cloud-based environment.Responsibilities:Shift Leadership: Support shift leaders to uphold consistent standards.Knowledge Sharing:...

Job Title: Cloud Service Desk ManagerWe are seeking a skilled Technical Service Desk Manager to lead our cloud-based service desk. The ideal candidate will have experience with cloud management, cloud security, and ServiceNow. Key responsibilities include:* Shift Leadership: Support shift leaders in maintaining consistent standards and facilitate training...

Hays Technology is looking for a Service Desk Analyst to join an exciting public sector client's team on a contract basis.Role: ICT Service Desk OperativeLocation: Leamington Spa (On-Site)Duration: 3 Months Initial ContractWhat you will be doing:To provide instruction and advice to systems users via the telephone and remote support softwareTo ensure that all...

In Technology Group is seeking a talented Senior Service Desk Analyst / Engineer to join our team in Birmingham. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.This is a fantastic opportunity to work with a leading company in...

We are looking for a Technical Service Desk Engineer to join our In Technology Group team in Birmingham. The successful candidate will be responsible for delivering 2nd and 3rd line support within an ITIL-based service desk environment.The ideal candidate will have strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall management...

Job Title: Senior Service Desk Analyst / Engineer (Information Technology) Location: Birmingham (Office-based) Salary: £35,000 - £40,000 per annum (depending on experience) Job Type: Full-Time, Permanent About the Role: Our client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their Birmingham-based team....

As an IT Service Desk Coordinator at Hamilton Barnes Associates Limited, you will play a critical role in managing the Help Desk team to deliver exceptional service to our clients.Key Responsibilities:Manage and oversee 24/7 Help Desk department operations to ensure seamless service delivery.Lead and motivate the Help Desk team to achieve department and...

IT Service Desk Analyst About the role: In this role, you are the first point of contact for the users who call our Digital & Technology Service Desk, providing the highest level of customer service. You will answer incoming calls, track all information in a call logging system, using documentation and your expertise, to resolve tier 1 requests in...

Service Desk Engineer - Birmingham - £30,000-£40,000 + car allowance I'm seeking an experienced Service Desk Engineer for a leading IT Service provider based in Birmingham. They are looking for someone with a good technical background across Infrastructure and Networking, supporting a variety of clients in the area. You will work primarily...

Job Description:L&G Recruitment is looking for an experienced Service Desk Team Manager to lead our team. As a key member of our operations team, you will play a critical role in driving the success of our Service Desk team.About the Job:The Service Desk Team Manager will be responsible for overseeing the performance of the Service Desk team, ensuring timely...

**Service Desk Dispatcher** We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginnings back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across...

Job Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL DatabaseLocation: BirminghamSalary: Up to £58,000ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd...