Senior service desk analyst

Service Desk Analyst Job DescriptionThe Service Desk Analyst role is a key position within our company, responsible for providing high-quality technical support to our customers. The successful candidate will have excellent communication skills, a strong understanding of ITIL principles, and experience working with Windows operating systems, Microsoft Active...

Job Title: Remote Service Desk Analyst Location: Remote (UK-based) Salary: £30,000 per annum (dependent on experience) Contract: Full-time, Permanent Were working with a forward-thinking organisation that are looking to add a Remote Service Desk Analyst to their growing teamsomeone whos passionate about IT, loves problem-solving, and thrives on delivering...

Job Title: Remote Service Desk AnalystLocation: Remote (UK-based)Salary:£30,000 per annum (dependent on experience)Contract: Full-time, PermanentWere working with a forward-thinking organisation that are looking to add a Remote Service Desk Analyst to their growing teamsomeone whos passionate about IT, loves problem-solving, and thrives on delivering...

About the RoleOur client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.Key Responsibilities:Deliver 2nd and 3rd line support...

Multi-Lingual Service Desk Analyst Claire's is seeking a dedicated Multi-Lingual Service Desk Analyst to join our Service Desk Team. This team provides critical IT and Operational Support to all Claire's stores across Europe, ensuring a high level of service for our stores and offices. Role Overview : As a Multi-Lingual Service Desk Analyst, you will...

IT Service Desk Analyst About the role: In this role, you are the first point of contact for the users who call our Digital & Technology Service Desk, providing the highest level of customer service. You will answer incoming calls, track all information in a call logging system, using documentation and your expertise, to resolve tier 1 requests in...

Role : Service Desk Lead Experience : 5-9 Years Location : Birmingham Position : Permanent Role Rate : 30K/Annum - 35K/Annum Job Description Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.· Supervises the team and individual performance of the Support Analysts including adherence to HR and IS...

Job Title: Service Desk Roles (1 Service Desk Lead/ 2 Service Desk Analysts) Job Location: Birmingham, UK/ Onsite Job Type: Permanent Job Description: Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding and hands-on experience of Incident Management process / prioritization and...

Job Description Role : Service Desk Lead Experience : 5-9 Years Location : Birmingham Position : Permanent Role Rate : 30K/Annum - 35K/Annum Job Description Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. · Supervises the team and individual performance of the Support Analysts including adherence...

Role : Service Desk LeadExperience : 5-9 YearsLocation : BirminghamPosition : Permanent RoleRate : 30K/Annum - 35K/AnnumJob DescriptionSupervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.· Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies &...

Role : Service Desk LeadExperience : 5-9 YearsLocation : BirminghamPosition : Permanent RoleRate : 30K/Annum - 35K/AnnumJob DescriptionSupervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.· Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies &...

Job Summary: We are seeking a skilled Service Desk Analyst to join our team at Advancing People.About the Role: As a Service Desk Analyst, you will be responsible for providing technical support to our retail stores, resolving queries and issues with their EPOS till systems, and escalating complex problems to the European Operations team.Main...

Role : Service Desk LeadExperience : 5-9 YearsLocation : BirminghamPosition : Permanent RoleRate : 30K/Annum - 35K/AnnumJob DescriptionSupervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.· Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies &...

Principal Duties And Responsibilities • Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. • Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies & procedures on attendance, time-reporting, and work processes. • Responsible for the...

Principal Duties And Responsibilities• Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.• Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies & procedures on attendance, time-reporting, and work processes.• Responsible for the annual...

Principal Duties And Responsibilities • Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. • Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies & procedures on attendance, time-reporting, and work processes. • Responsible for the...

Principal Duties And Responsibilities• Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.• Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies & procedures on attendance, time-reporting, and work processes.• Responsible for the annual...

Principal Duties And Responsibilities• Supervises the work of the Service Desk team to ensure timely completion of Incidents and Service Requests.• Supervises the team and individual performance of the Support Analysts including adherence to HR and IS policies & procedures on attendance, time-reporting, and work processes.• Responsible for the annual...

Job Description:L&G Recruitment is looking for an experienced Service Desk Team Manager to lead our team. As a key member of our operations team, you will play a critical role in driving the success of our Service Desk team.About the Job:The Service Desk Team Manager will be responsible for overseeing the performance of the Service Desk team, ensuring timely...

Hays Technology is looking for a Service Desk Analyst to join an exciting public sector client's team on a contract basis.Role: ICT Service Desk OperativeLocation: Leamington Spa (On-Site)Duration: 3 Months Initial ContractWhat you will be doing:To provide instruction and advice to systems users via the telephone and remote support softwareTo ensure that all...