Head of Guest Experience

About Riviera TravelWith almost 40 years of experience as the UK’s leading escorted tour operator, we can offer remarkable value on our holidays!We are proud to have won multiple awards for the quality of our holidays and customer service, and we have been awarded the esteemed ‘Recommended Provider’ accreditation with Which? for 11 years. Plus, we are...

Join the Cast as our Guest Experience Manager and orchestrate a symphony of unforgettable moments!Are you ready to lead a talented cast of service stars on a quest to exceed our guests' wildest expectations? Do you have a passion for creating magical experiences that turn ordinary visits into extraordinary memories? If you thrive on bringing joy to others...

Job Description Summary">We are seeking an experienced Office Support Specialist to join our team at Rapport Guest Services. In this role, you will provide exceptional customer service, build strong relationships with clients, and drive office operations. If you have a passion for delivering outstanding support and collaborating with colleagues, we encourage...

Job Overview: Sandman Signature Newcastle Hotel is seeking an experienced Guest Service Receptionist to join our team. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences and exceeding our high standards of service.Responsibilities:Provide warm and personalized service to our valued guests.Ensure...

In this challenging and rewarding role, you will have the opportunity to make a significant impact on the guest experience at the Cairn Group. As Assistant Housekeeping Manager, your primary responsibility will be to lead the housekeeping department and ensure that all areas are clean and well-maintained.Responsibilities:Develop and implement cleaning...

Come and join our One Great Team here at Haven! We have an opportunity for a Guest obsessed, customer service focused individual to join our Guest Experience & Reception Team, where you will help us to create great memories that last a lifetime for our Guests! A little About Us & What’s In It For You At Haven we are on a mission, to give our guests a...

Deputy Head Housekeeper **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To...

Holiday Inn Express Burton Upon Trent is an 82 bedroom hotel, located on the Centrum 100 Business Park in Branston, Burton. We have 3 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime and evening we serve a limited menu for our guests. A few years ago we completed a £2 million refurbishment of...

Adullam Homes is seeking a motivated and organized Accommodation Night Concierge to join our team in Stoke-on-Trent.This role offers a unique opportunity to make a positive impact on guests' experiences, working collaboratively with colleagues to ensure a warm and welcoming environment.About the Job:Deliver excellent customer service to...

About the Role:We are seeking a skilled and charismatic Cocktail Bartender to join our dynamic Food & Beverage team at Hoar Cross Hall, a luxurious spa resort nestled in the heart of Staffordshire.As an expert mixologist, you will be responsible for crafting an exceptional selection of cocktails that exceed our guests' expectations. Your passion for service...

RESORT: Wychnor Park Country Club LOCATION: Burton-On-Trent, DE13 8BU HOURS: 40 per week SALARY: £12.86 per hour Reporting to the Resort Manager_,_ **the main job duties will include, but are not limited to**: - To manage the Reception Team on a daily basis in line with the company standards of service excellence - To manage reservations and...

A fantastic opportunity has arisen for a Head Chef to head up the kitchen in a successful and established customer facing restaurant serving all fresh food daily menus using the best local produce.BenefitsWorking straight day shifts only6 weeks annual leaveFree parkingHealth cash plansAccess to 100s of retail and lifestyle experiences and discountsGenerous...

Unlock a World of Opportunities at Hoar Cross HallWe are seeking an exceptional Customer Service Ambassador to join our team at Hoar Cross Hall, a luxury spa resort nestled in the heart of Staffordshire. As a key member of our Food and Beverage team, you will have the opportunity to deliver outstanding service to our guests and contribute to creating...

A fantastic opportunity has arisen for a Head Chef to head up the kitchen in a successful and established customer facing restaurant serving all fresh food daily menus using the best local produce.BenefitsWorking straight day shifts only6 weeks annual leaveFree parkingHealth cash plansAccess to 100s of retail and lifestyle experiences and discountsGenerous...

About the RolePalletforce and EV Cargo are seeking a skilled Part-Time Events Manager to join our marketing team. This dynamic role involves planning and executing a wide range of events from conferences to awards evenings.Key ResponsibilitiesPlan and execute events from concept to completion, ensuring timely delivery and exceeding expectations.Cultivate...

Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...

Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...

**Spa Host** **Location**: Hoar Cross Hall, Staffordshire **About Us**: Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall,...

About UsNestled in the heart of Staffordshire, Hoar Cross Hall combines elegance with luxury. Our estate boasts exquisite dining venues, expansive gardens, and a world-class spa.We're committed to delivering exceptional service and creating unforgettable memories for our guests.Our MissionAt Hoar Cross Hall, we treat our guests as friends and create positive...

**Additional Information** Salary: £12.96 per hour. **Job Number** 24044636 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Newcastle Gateshead, Marconi Way MetroCentre, Newcastle, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...