Rapport Guest Services Coordinator

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rapport Guest Services Full time

Job Description Summary

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We are seeking an experienced Office Support Specialist to join our team at Rapport Guest Services. In this role, you will provide exceptional customer service, build strong relationships with clients, and drive office operations. If you have a passion for delivering outstanding support and collaborating with colleagues, we encourage you to apply.

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Key Responsibilities:

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  • Deliver exceptional customer service experience to all visitors and employees, ensuring a positive first impression of the company.
  • Build strong relationships with clients, fostering a culture of teamwork and cooperation.
  • Ensure seamless office operations by utilizing and understanding office booking systems, supporting colleagues on office visits, organizing meetings, and arranging activities.
  • Promote a positive work environment by taking pride in the office, adhering to high standards, and identifying areas for improvement.
  • Take ownership of various projects, driving effective communication and collaboration among team members.
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Requirements

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To be successful in this role, you will need:

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  • Demonstrate exceptional communication skills on all levels, effectively conveying ideas and information.
  • Able to work independently, taking initiative and managing tasks with minimal supervision.
  • Thrives under pressure, consistently meeting deadlines and adapting to changing priorities.
  • Excel in time management, prioritizing tasks, and meeting targets.
  • Proficient in Microsoft Office, leveraging technology to enhance productivity and efficiency.
  • Passionate about helping others, demonstrating empathy and a willingness to go above and beyond.
  • Maintains a high level of attention to detail, ensuring accuracy and precision in all aspects of the role.
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Salary and Benefits

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Our estimated salary for this role is $55,000 - $65,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.

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About Us

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Rapport Guest Services is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our clients and their guests. Our team is passionate about building long-term relationships, fostering a culture of excellence, and driving business success.

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How to Apply

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If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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