Office Support Specialist

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rapport Guest Services Full time

Role Overview

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In this dynamic role at Rapport Guest Services, you will provide exceptional customer service to our valued visitors and employees as their primary point of contact. This involves delivering outstanding support, building strong relationships with clients, and working collaboratively to achieve shared goals.

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Key Responsibilities:

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  • Provide impeccable customer service experience to all visitors and employees, ensuring a positive first impression of the company.
  • Bulk up your professional network by establishing and maintaining excellent relationships with clients, fostering a culture of teamwork and cooperation.
  • Ensure seamless office operations by utilizing and understanding office booking systems, supporting colleagues on office visits, organizing meetings, and arranging activities.
  • Promote a positive work environment by taking pride in the office, adhering to high standards, and identifying areas for improvement.
  • Take ownership of various projects, driving effective communication and collaboration among team members.
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The Ideal Candidate

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We are seeking a highly skilled individual with the following qualities:

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  • Demonstrates exceptional communication skills on all levels, effectively conveying ideas and information.
  • Able to work independently, taking initiative and managing tasks with minimal supervision.
  • Thrives under pressure, consistently meeting deadlines and adapting to changing priorities.
  • Excel in time management, prioritizing tasks, and meeting targets.
  • Proficient in Microsoft Office, leveraging technology to enhance productivity and efficiency.
  • Passionate about helping others, demonstrating empathy and a willingness to go above and beyond.
  • Maintains a high level of attention to detail, ensuring accuracy and precision in all aspects of the role.
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Compensation and Benefits

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Our estimated salary for this role is $55,000 - $65,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.

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About Us

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Rapport Guest Services is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our clients and their guests. Our team is passionate about building long-term relationships, fostering a culture of excellence, and driving business success.

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How to Apply

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If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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