Guest Relations Advisor
6 months ago
Company Description
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Additional Information
**In reward for your hard work, you will receive...**
You will receive a competitive salary, pension contribution as well as:
- ** 33 days Holiday - **With the opportunity to buy an additional 5 days
- ** Discount of 33% for you and 15% for your loved ones on all of our brands** - so you enjoy your favourite food and drink at a discount.
- ** Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. **- so, you can enjoy a weekend away without breaking the bank
- ** Discounted Dental & Health Insurance**:
- **Life Assurance - **Up to 4 times your salary
- ** Free employee assistance program** - Mental Health, well-being, Financial, and Legal support because you matter
- ** Refer a friend** - who do you know who could be interested in a new role? When they are placed, you could receive up to £1,500 for referring them
- ** Retail discounts -** Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more
- ** The chance to further your career across our well-known brands** - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
**Job Description**:
*** 6 Month FTC**
**Your role as Guest Relations Advisor**
- Putting the customer first, identifying the best resolution in line with the business
- Composing thoughtful, personalised written responses to guest enquiries and complaints
- Building sustainable relationships of trust through open and interactive communication with internal and external customers and colleagues
**What you’ll bring**
- Empathetic and positive approach
- Clear, concise communication
- Great time management skills
- A flexible work approach and an ability to work well in a team and independently
LI-AP1
**Qualifications**:
Maths & English Grades A-C
Experience in a fast-paced target driven Customer Service Team
-
Guest Relations Advisor
6 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...
-
Employee Relations Advisor
6 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Employee Relations Advisor As the Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's...
-
Employee Relations Advisor
6 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Employee Relations Advisor As the Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's...
-
Employee Relations Advisor
1 month ago
Burton upon Trent, United Kingdom Greene King Full timeCompany Description As an Employee Relations Advisor you will act as custodian to our culture by supporting our line managers and employees throughout our business to adopt our policies and procedures consistently and fairly. This agile role works a 50:50 split between home and our Burton office. Greene King is the country's leading pub company and...
-
Guest Excellence Host
6 months ago
Stoke-on-Trent, United Kingdom Alton Towers Resort Full timeRoles & Responsibilities: We are currently recruiting for **Guest Excellence host - Call Centre Advisor, **to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! What will you do? - Respond to pre-visit enquires and post-visit feedback via all platforms to the highest quality and in a timely manner. - Take...
-
Payroll Advisor
6 months ago
Burton-On-Trent, United Kingdom Inspired Gaming Group Full timePayroll Advisor Part time - 25 hours (flexible) - Are you looking for a new challenge in your payroll career? Do you want to work for a company that’ll give you the opportunity you need to grow? As People Operations Payroll Advisor you will work as part of a fun and dynamic team to provide administration of the delivery of a comprehensive payroll service...
-
HR Advisor
6 months ago
Burton-On-Trent, United Kingdom Essential Recruitment Full time**Part Time HR Advisor** Burton upon Trent Adient based in Burton upon Trent are currently looking to recruit a HR Advisor on a temporary ongoing basis for 12 months cover within their HR team. As a Human Resources Advisor you will play a crucial role supporting the HR department, ensuring the smooth operation of the processes. The position requires...
-
Customer Relations Advisor
6 months ago
St Leonards-on-Sea, United Kingdom ASL Recruitment Full timeOur client is an established production company based in St Leonards on Sea, East Sussex. They are currently looking for a **Customer Relations Advisor** to join their hardworking dedicated team on a part time basis in St Leonards on Sea, East Sussex. As a **Customer Relations Advisor** you will be making daily telephone calls calling the companies existing...
-
Customer Service Advisor
6 months ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong...
-
HR Advisor
2 weeks ago
Stoke-on-Trent, United Kingdom Michael Page Full timePageGroup are delighted to support a highly successful, leading distribution business based in Stoke-on-Trent with the appointment of a HR Advisor (People Advisor) to join a busy HR department. This role offers hybrid working - 4 days on site and 1 home per week Client Details PageGroup are delighted to support a highly successful, leading distribution...
-
HR Advisor
4 weeks ago
Stoke-on-Trent, United Kingdom CV-Library Full timePageGroup are delighted to support a highly successful, leading distribution business based in Stoke-on-Trent with the appointment of a HR Advisor (People Advisor) to join a busy HR department. This role offers hybrid working - 4 days on site and 1 home per week Client Details PageGroup are delighted to support a highly successful, leading distribution...
-
HR Advisor
6 months ago
Stoke-on-Trent, United Kingdom Innov8 Human Resources Full timeDue to continued growth, an exciting opportunity has arisen for an HR Advisor to join a growing HR Consultancy in the Stoke on Trent area on a full-time basis, to provide advice and support to retained customers and operational support to the HR department. As the HR Advisor your tasks will include: - Preparing employment contracts, employee handbooks,...
-
Employee Relations Specialist
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Michael Page Full timeRole DescriptionWe are seeking a skilled HR Advisor to join our team in Stoke-on-Trent. As a key member of our busy HR department, you will provide HR advice and guidance to managers and employees across the business, managing complex employee relations issues and supporting change management projects. You will also contribute to the development and...
-
Payroll Advisor
2 months ago
Burton upon Trent, United Kingdom CV-Library Full timePayroll Advisor - £28,000 plus benefits - Burton-On-Trent, Full time Permanent, On-Site Monday to Friday. Are you ready to take on a pivotal role at this innovative Food Manufacturer as a Payroll Advisor? This is your opportunity to join a dynamic team and make a significant impact. You'll be at the forefront of supporting the day-to-day payroll...
-
Employment Relations Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Limited Full timeJob Description: Employment Relations SpecialistWe are seeking an experienced Employment Relations Specialist to join our team on a part-time basis. As an HR Advisor, you will work closely with department managers and individual employees to ensure seamless day-to-day operations.The successful candidate will have a good understanding of employment law, as...
-
Customer Service Advisor
3 weeks ago
Burton upon Trent, United Kingdom Greene King Full timeCompany Description As a Customer Service Advisor (8 week duration) you will be working in our beautiful Burton on Trent office, you will be the first point of contact for our pub and restaurant customers, delivering a first-class service, managing large amounts of telephone calls, emails and enquiries through social media. Working closely with the rest of...
-
Payroll Advisor
6 months ago
Burton upon Trent, United Kingdom Inspired Full timePayroll Advisor Part time – 25 hours (flexible) Are you looking for a new challenge in your payroll career? Do you want to work for a company that’ll give you the opportunity you need to grow? As People Operations Payroll Advisor you will work as part of a fun and dynamic team to provide administration of the delivery of a comprehensive payroll service...
-
Regional HR Advisor
6 months ago
Burton-On-Trent, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: An exciting opportunity has arisen to join us at Sunbelt Rentals UK as a Regional HR Advisor. Not only will this role provide you with great exposure to our first-class People team, the ever-growing operational teams, and exciting projects but it will also offer you an enviable working style. **This is a Regional role based in the...
-
Senior HR Advisor
7 days ago
Stoke-on-Trent, United Kingdom LHH Recruitment Solutions Full timeSenior HR Advisor - ManufacturingStoke on TrentPaying between £35k - £45k DEO + BenefitsOnsite Our client, a leading manufacturing organisation, is seeking a Senior HR Advisor to join their team. Reporting into the HR Multisite Manager in Germany, with direct functional supervision from the plant managers. In this role, the Senior HR Advisor will be...
-
Aftersales advisor
5 hours ago
Burton Hastings, United Kingdom CV-Library Full timeCustomer service / Aftersales Advisor Vacancy - Hinckley Location: Hinckley Salary: Salary: £24,000 Working Hours: Mon - Fri 10am - 6pm OC18166 We are recruiting for an experienced Aftersales Advisor / Customer service advisor for our clients contact centre in Hinckley. This is a exiting opportunity for a Aftersales Advisor / Customer service...