IT Helpdesk Officer
3 weeks ago
I am currently seeking a Helpdesk Officer for an Arts Organisation in London. The role is 5 days a week on site and the successful candidate will join a small but essential team that provides support to the IT Users covering all areas of IT. The Helpdesk is an essential part of the Infrastructure & Operations team. We are currently embarking on a programme of upgrades that will provide opportunities to be involved in the implementation and ongoing support.RequirementsLog and respond to incidents and requests from IT service users efficiently and in a timely manner.Keep IT service users informed of the progress of their call and on resolution, confirm resolution with the user, and if they agree, close the incident.Escalate calls to the appropriate team member as appropriate.Be the first point of contact for laptops, printers, telephones, and mobile devices and, where appropriate, liaise with contracted third parties to ensure the successful resolution of any reported requests or incidents.Report potential user training needs to the IT line manager where repeated requests for software assistance have been requested. Where qualified and approved, provide basic user training for specific IT services, especially where this aids the resolution of an incident or prevents a future incident from occurring. ExperienceAble to demonstrate effective organisational skills with the ability to work calmly under pressure, multitask and prioritise.Able to effectively work both independently and as part of a team.Flexible and helpful attitude. In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints.Experience working in an IT Helpdesk environment delivering excellent customer service.Good IT skills, including knowledge of current desktop operating systems and Microsoft / Google productivity tools.Experience in troubleshooting desktop, laptop, MAC, and printer issues
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Junior Helpdesk Engineer
5 days ago
London, United Kingdom Just IT Full timeAn exciting new opportunity to join a well-established, international investment company. About the Company We are trusted investment banking advisors to business owners and senior executives of leading private equity firms and public and privately held companies around the world. Our advisory services include mergers and acquisitions, debt advisory, growth...
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IT Helpdesk Officer
1 month ago
London, United Kingdom CV-Library Full timeI am currently seeking a Helpdesk Officer for an Arts Organisation in London. The role is 5 days a week on site and the successful candidate will join a small but essential team that provides support to the IT Users covering all areas of IT. The Helpdesk is an essential part of the Infrastructure & Operations team. We are currently embarking on a programme...
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Junior Helpdesk Engineer
5 days ago
London, United Kingdom Just IT Full timeAn exciting new opportunity in one of our well established, global investment companies! About the Company Our client offers trusted investment banking advisors to business owners and senior executives of leading private equity firms and public and privately held companies around the world. Their advisory services include mergers and acquisitions, debt...
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Fruition IT Helpdesk Expert
3 weeks ago
London, Greater London, United Kingdom Fruition IT Full time £27,000The Fruition IT Helpdesk Expert will play a critical role in delivering exceptional technical support services to our customers.Job DescriptionSupport the delivery of high-quality technical assistance to end-users, via multiple channels.Develop and maintain detailed knowledge of our IT systems, services, and procedures.Collaborate with internal teams to...
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Helpdesk Team Lead
1 week ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd is seeking an experienced IT Helpdesk Co-ordinator to join their existing customer service focused 1st Line Helpdesk Support team in East London.The estimated annual salary for this role is £28,000-£32,000 based on industry standards and location. As a key member of the Helpdesk team, you will be responsible for managing the...
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Helpdesk
3 days ago
London, United Kingdom Resourcing Group Full timeHi, Greeting of the day, Hope you are doing great ! This is Shahina from RG Resourcing Group, if you are interested in below job profile kindly send your updated resume and let me know your best time to contact you. **Title -** Helpdesk/ Administrator **Start Date -** Immediate **Hours -** 08:00 AM to 05:00 PM **Location-** London **Payrate**:...
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Helpdesk Operations Manager
2 months ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeWe have an opening for a Helpdesk Operations Manager at Vertex IT Solutions Ltd.The estimated salary for this role is £25,000 - £30,000 per annum.About the Position:This is a shift-based role that requires managing the Helpdesk system and providing first line support to users.Key Tasks:Log all telephone calls on the Helpdesk system and resolve user...
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Helpdesk Coordinator
7 months ago
London, United Kingdom Omni RMS Full time**Helpdesk Administrator** **Permanent, Full Time** **Salary: £28,000 - £30,000** **Location: Baker Street, London. NW1 5RS (office based Mon-Fri)** We are recruiting for an experienced Helpdesk Administrator to join our facilities helpdesk on the Transport for London hard FM contract. They will log and create new job orders, assign them to the...
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Helpdesk Engineer
2 weeks ago
London, Greater London, United Kingdom Spectrum IT Recruitment Full time £25,000 - £35,000As a Helpdesk Engineer at Spectrum IT Recruitment, you will play a crucial role in ensuring seamless operations by providing timely and effective technical assistance to our clients. With a strong background in IT Support or Service Desk environments, particularly in Microsoft ecosystems, you will be responsible for resolving complex issues related to O365,...
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Helpdesk Administrator
3 days ago
London, Greater London, United Kingdom Biological Consulting Europe Ltd Full timeAre you looking for a challenging role in Facilities Management? Biological Consulting Europe Ltd is seeking an experienced Helpdesk Administrator to join their team in London.The successful candidate will have a proven track record of working within Facilities Management, providing helpdesk support and day-to-day administration tasks. They will work closely...
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Helpdesk Engineer
5 days ago
London, United Kingdom ITECCO Full time**Helpdesk Engineer** **Position**: Helpdesk Engineer **Location**: Mayfair, London **Salary**: £25K - £27K DOE I am currently working with an MSP client who are partnered with the worlds leading software and hardware manufacturers, they deliver 1st class service to some of the most respected brands globally. My client is looking to employ a 1st Line...
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Helpdesk Coordinator
7 days ago
London, United Kingdom Harris Jones Recruitment Full time**Helpdesk Coordinator - 28k-32k - Wimbledon** As Helpdesk Coordinator - working in a fast-paced, high-pressure environment your responsibilities will be varied and will include: - Answering phone calls from customers in an efficient and friendly manner. - Using third party supplier systems to order parts for our customers - Coordinating with the company...
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Helpdesk Administrator
7 months ago
London, United Kingdom ERP Full time**Helpdesk Administrator** **Wimbledon** **£34,000** A fantastic opportunity for Helpdesk Administrator to join a fast-paced reactive services company based in Southwest London. The ideal Helpdesk Administrator will enthusiastic and well-motivated. **Responsibilities** - Upsell our services to new and existing customers - keep accurate records of...
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Helpdesk Administrator
4 days ago
London, United Kingdom CBW Staffing Solutions Full timeHelpdesk Administrator - Greenwich, South East London - £34,000 per annum Are you an experienced Helpdesk Operator looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Greenwich, South East London. The company provides maintenance for...
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IT Helpdesk Analyst
3 days ago
London, United Kingdom In Technology Group Limited Full time**Role**: IT Helpdesk Analyst **Location**: West London, SW1E 5ND **Salary**: £33,000 + Training A leading London based business is looking to grow their IT department and are searching for someone to come onboard and join the company as a IT Helpdesk Analyst. The duties of the role would include general IT support for staff internally using a varietyof...
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Helpdesk Systems Administrator
4 days ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeRole Overview:This is a great opportunity to join a leading construction and engineering organization as an IT Support Coordinator. In this role, you will be responsible for managing the Helpdesk system and providing first line support to users.About the Role:Manage the Helpdesk system to ensure efficient resolution of IT issues.Provide excellent customer...
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Helpdesk Coordinator
1 week ago
London, United Kingdom Spring Technology Full timeAre you an experienced helpdesk coordinator looking to further your experience working within a reputable, UK-wide organisation? I have an excellent position that has just become available within a large scale housing firm for a helpdesk coordinator towork closely with the facilities team, escalating incidents to relevant parties and managing service...
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Helpdesk Technician
5 days ago
London, United Kingdom ITECCO Full timeHELPDESK TECHNICIAN - £150-£200/DAY LONDON - ONSITE - 3+ MONTHS (CHANCE TO GO PERMANENT) A major company in london is looking to take on a Helpdesk Technician to help out on their service desk, the role is on a 3-month contract with a great view of going to permanent! Key Skills Required: - Active Directory - Office 365 - Windows 10 - MySQL - Group...
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IT Helpdesk Analyst
7 days ago
London, United Kingdom In Technology Group Limited Full time**The Position**: IT Helpdesk Analyst **Location**: Central London **Salary**: £32,000 A global organisation is looking for an IT Helpdesk Analyst to join their growing team to support a large user base, undertaking a diverse range of responsibilities. The role provides an excellent opportunity to work closely with a close-knit IT team, including the Head...
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Helpdesk Administrator
3 weeks ago
London, United Kingdom HVAC Recruitment Full timeHelpdesk Administrator (Camden Town, NW1) - £38,000Be the Backbone of Excellence in a Prestigious SettingAre you a highly organized and customer-focused professional? We are seeking a Helpdesk Administrator to join a thriving team in a prestigious building in Camden Town (NW1). This role offers an exciting opportunity to play a vital part in delivering...