Desk Side Support Engineer
3 days ago
- 3-4 yrs of University education post High school (B.Sc. or Diploma)
- 1-2 yrs diploma in Information Technology. Preferred MCP/MSCE/MSCA or HDI CSS.
- 3-5+ years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
- Technical helpdesk or technical call center experience is necessary.
- Disciplined, systematic problem-solving skills required.
- Hands-on work experience with the following:
- Windows Operating systems , MAC , Unix/Linux
- Clients: Windows XP, Windows 2000, Windows 98
- Remote desktop connectivity applications: RDP, pcAnywhere
- MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange
- Internet browsers (e.g. Explorer, Netscape, Firefox)
- VPN and remote dial-in users
- Support for laptop, desktops, and printers
- Others: Adobe Acrobat and other common desktop applications
- Experience in SME support in specialized desks like VPN, MS Office etc.
- Management and System Administration of MAC workstations
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Desk Side Support Engineer
1 week ago
Staffordshire, United Kingdom L&G Recruitment Full timeJob Description 3-4 yrs of University education post High school (B.Sc. or Diploma) 1-2 yrs diploma in Information Technology. Preferred MCP/MSCE/MSCA or HDI CSS. 3-5+ years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Technical helpdesk or technical call center experience is...
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Service Desk
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer, who will collaborate with fellow engineers and the management team, to ensure that we provide an excellent level of customer service at all times. We take end to end ownership of 1st line incidents and requests, whilst providing a high level of customer service. We provide a manned Service Desk...
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Service Desk
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer, who will collaborate with fellow engineers and the management team, to ensure that we provide an excellent level of customer service at all times. We take end to end ownership of 1st line incidents and requests, whilst providing a high level of customer service. We provide a manned Service Desk...
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IT Help Desk/Service Desk Engineer
3 months ago
Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time €26,500SERVICE DESK ENGINEER Stoke Office Full time Onsite Requirement – Shift Patterns Looking for an experienced Service Desk Engineer to join a global organisation. Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to...
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IT Help Desk/Service Desk Engineer
3 months ago
Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time €26,500SERVICE DESK ENGINEER Stoke Office Full time Onsite Requirement – Shift Patterns Looking for an experienced Service Desk Engineer to join a global organisation. Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to...
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24/7 IT Service Desk, 2nd
4 weeks ago
Staffordshire, United Kingdom OCC Computer Personnel Full timeIT Service Desk 2nd / 3rd line Support Engineer – 24x7 opsLooking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and...
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Service Desk Engineer 1st line support
3 months ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeAs a Service Desk Engineer, you will act as the single point of contact for all users for incident resolutions and service requests. We are a technical Service Desk that provides support to our employees all over the world. You will be required to communicate effectively over calls and Live Chat to troubleshoot, capture information and escalate as...
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IT Help Desk/Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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IT Help Desk/Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeAs a Service Desk Engineer, you will act as the single point of contact for all users for incident resolutions and service requests. We are a technical Service Desk that provides support to our employees all over the world. You will be required to communicate effectively over calls and Live Chat to troubleshoot, capture information and escalate as...
-
Senior Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer, who will collaborate with fellow engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Your goal is to ensure that our internal customers have sufficient equipment and resources to perform their roles. We take end to end ownership of 1st line...
-
Senior Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer, who will collaborate with fellow engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Your goal is to ensure that our internal customers have sufficient equipment and resources to perform their roles. We take end to end ownership of 1st line...
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Senior Service Desk Engineer
6 months ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer who will collaborate with Service Desk Engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Being a technical service desk, our goal is to ensure that our internal customers have sufficient equipment and resources to perform their roles. We...
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Senior Service Desk Engineer
6 months ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer who will collaborate with Service Desk Engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Being a technical service desk, our goal is to ensure that our internal customers have sufficient equipment and resources to perform their roles. We...
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Service Desk Engineer
3 months ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeAs a Service Desk Engineer, you will act as the single point of contact for all users for incident resolutions and service requests. We are a technical Service Desk that provides support to our employees all over the world. From incident resolution to request fulfilment, you will be responsible for ensuring that employees have the necessary equipment and...
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Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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Service Desk Engineer
1 month ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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IT Service Desk Team Leader
3 weeks ago
Cheadle, Staffordshire, United Kingdom Coburg Banks Full timeJob Title: IT Service Desk Team Leader Location: Cheadle, Cheshire Salary: £38,000 to £40,000 Benefits: Bonus 6%, Pension, Health Plan plus other benefits This is an exciting new role for a Service Desk Team Leader to join a growing IT team based at their Head Office in Cheadle. The company is large, international, and highly profitable having one of...
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IT Service Desk Team Leader
3 weeks ago
Cheadle, Staffordshire, United Kingdom Coburg Banks Full timeJob Title: IT Service Desk Team Leader Location: Cheadle, Cheshire Salary: £38,000 to £40,000 Benefits: Bonus 6%, Pension, Health Plan plus other benefits This is an exciting new role for a Service Desk Team Leader to join a growing IT team based at their Head Office in Cheadle. The company is large, international, and highly profitable having one of...
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Technology Service Desk Team Leader
3 weeks ago
Cheadle, Staffordshire, United Kingdom Coburg Banks Full timeJob Title: IT Service Desk Team Leader Location: Cheadle, Cheshire Bonus 6%, Pension, Health Plan plus other benefits This is an exciting new role for a Service Desk Team Leader to join a growing IT team based at their Head Office in Cheadle. The role will be five days in the office initially as you get to know everyone, followed by 3 days in the...