Customer Service Administrator

1 week ago

Peterborough, United Kingdom JTH Recruitment Ltd Full time

JTH Recruitment are currently recruiting for a Sales Support Administrator, this is an extremely varied role and we are looking for confident individuals that have either worked in a Customer Service Sales role but are looking for a more varied role so would be happy to take on some Accounts admin tasks or someone that has worked in a Accounts admin position that again would like a more varied job so would be happy to take on some customer service and sales support duties. Training will be given for this role.

Our client are an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating the kind of workplace that their teams want to be part of. Some examples of this are bank holidays included in addition to 25 days of holiday, bonus schemes, an on-site recreational room and events organised by both the company and the team.

Ask any member of the team and they’ll tell you how welcoming they all are, and they can’t wait to welcome you to their family and help you grow both professionally and as an individual.

They also offer:

  • A competitive salary based on experience and industry benchmarks with yearly salary reviews
  • Twice yearly bonusses
  • A flexible working environment
  • 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked
  • Life assurance
  • Pension scheme (3% employers’ contribution)
  • Commission

About the Role

THE OPPORTUNITY

A great opportunity to join a small team providing excellent, consistent and professional levels of service to our customers and all aspects of the business

  • Liaising with wholesalers for setting up customers on electronic ordering.
  • Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
  • Liaising with engineers, wholesalers and customers to agree installation dates
  • Liaising with Hardware regarding equipment orders
  • Generating invoices for equipment sales and new installations
  • Assist and support the sales team with leads.
  • Update CRM on a daily basis, regarding sales leads, logging every conversation and action including updating the sales team.
  • Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
  • Upselling equipment to existing customers.
  • Responding to marketing campaigns with outbound sales calls.
  • To explain, promote and sell Local Loyalty to our customers.

YOU SHOULD APPLY IF:

  • Have a strong general educational qualifications
  • Proven track record in customer service and administration
  • Good attention to detail and have the ability to multitask
  • Strong team values
  • Understand the Principles of Accounts (Finance).
  • Good listening and problem-solving skills, - a logical thinker with the ability to communicate at all levels.
  • Able to take on challenges and see solutions through to successful conclusion.
  • You have demonstrable organisational skills, including time management, prioritisation of tasks and self-motivation.
  • Strong work ethic, requires high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.
  • You are a confident and clear communicator.
  • You have an excellent professional manner at all times.
  • You are hardworking and committed, with a sense of humour.
  • Due to location own transport is required

Our client embrace diversity and equal opportunity, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

  • Customer Service Administrator

    4 weeks ago

    Peterborough, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Our client, an established local business based in Peterborough are currently expanding, and actively seeking a dedicated permanent Customer Service Administrator to join their professional team. This is a fully office based position working Monday to Friday 8.45am - 5.15pm. In this Customer Service Administrator role, you will be the first point of contact...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom Diligenta Full time

    **Customer Service Administrator - Peterborough** Starting at £20,319 per year** **Monday to Friday, either 8am-4pm or 9am-5pm** **Lynch Wood, Peterborough, PE2 6FY** **Things you need to know** - These are **permanent, on-site** jobs - Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am-4pm or 9am-5pm - The starting salary...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom Diligenta Full time

    **Salary**: From £20319-£20319 **Customer Service Administrator - Peterborough**: **Starting at £20,319 per year** **Monday to Friday, either 8am-4pm or 9am-5pm** **Lynch Wood, Peterborough, PE2 6FY** **Things you need to know** - These are **permanent, on-site** jobs - Our full-time working hours are 37.5 hours per week, Monday to Friday between...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom Katie Strange Recruitment Full time

    As a Customer Service Administrator, you will be working at the heart of this business. This is a key role within a small and friendly team who pride themselves on offering an exceptional level of service to their business customers. You will be responsible for taking orders, processing quotations, offering product advice, managing deliveries and...

  • Customer Service Administrator

    2 days ago

    Peterborough, United Kingdom JTH Recruitment Ltd Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Administrator to join our team at JTH Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients and customers.Key Responsibilities:Liaising with wholesalers for setting up customers on...

  • Customer Service Administrator

    1 day ago

    Peterborough, United Kingdom JTH Recruitment Ltd Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Administrator to join our team at JTH Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients and customers.Key Responsibilities:Liaising with wholesalers for setting up customers on...

  • Customer Service Administrator

    4 weeks ago

    Peterborough, United Kingdom Anne Corder Recruitment Full time

    Are you a detail-oriented and proactive individual with a passion for customer service? Do you thrive in a fast-paced environment and want to be part of a dynamic team? If so, we have an exciting opportunity for you! We are looking for a Customer Service Administrator to join our clients transport office. In this role, you'll be the key point of contact for...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom Hobart UK Full time

    We have an exciting opportunity to join a renowned market leader in a fast-paced customer service role. We are looking for someone to support the Service business in delivering a first-class service operation, you will provide excellent customer service, administration and support to our Customers and Field Service Technicians. You will be involved and...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom TribePost Full time

    **Benefits**:25 days annual leave plus bank holidays*, Free onsite Parking, Enhanced Pension Scheme up to 11% employer contribution, Health insurance of up to 75% of salary, Up to 6x Life Assurance, Employee Assistance Programme and Free Wellbeing App (Thrive)! **We are Hobart UK; we are recruiting and we want you!** We are a renowned market leader in...

  • Customer Service Administrator

    4 days ago

    Peterborough, United Kingdom CV-Library Full time

    JTH Recruitment are currently recruiting for a Sales Support Administrator, this is an extremely varied role and we are looking for confident individuals that have either worked in a Customer Service Sales role but are looking for a more varied role so would be happy to take on some Accounts admin tasks or someone that has worked in a Accounts admin position...

  • Customer Service Administrator

    4 months ago

    Peterborough, United Kingdom INDUSTRIAL CLEANING EQUIPMENT Full time

    **The Role** A fantastic opportunity for an experienced Service Account Administrator with strong administration skills to join a leading Service provider. You will be joining a small and friendly team, acting as first line defence for answering customer queries over the phone, monitoring calls to maintain SLA’s, checking parts availability and delivery...

  • Customer Service Administrator

    3 months ago

    Peterborough, United Kingdom DSM Group Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and forward-thinking environment? If so, we have the perfect opportunity for you! EasylifeIT (Part of DSM Group) are a leading Managed Service Provider (MSP) that takes pride in offering cutting-edge solutions to our diverse range of clients. Our mission is to...

  • Customer Service Administrator Part Time

    4 months ago

    Peterborough, United Kingdom Pertemps Network Group Full time

    **Customer Service Administrator part time**: - 231101097**£11.44 Per Hour** - Full Time**Temporary** **Peterborough, Cambridgeshire** **Administration** **Job Description**: - Customer Service Administrator required on a part time basis for a busy warehouse in Peterborough. - Part time Mon to Wed - Hours 8am - 5pm - may be flexible with hours - Weekly...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication skills, and ability to interact with customers and colleagues? Can you manage and analyse data? Are you organised and...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication skills, and ability to interact with customers and colleagues? Can you manage and analyse data? Are you organised and...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication skills, and ability to interact with customers and colleagues? Can you manage and analyse data? Are you organised and...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty Administrator Peterborough (PE1) - Hybrid Initial 12-month contract - will extend for the right person! Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more) Do you pride yourself on your communication skills, and ability to interact with customers and colleagues? Can you manage and analyse data? Are you organised...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication skills, and ability to interact with customers and colleagues? Can you manage and analyse data? Are you organised and...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication...

  • Customer Services Warranty Administrator

    2 weeks ago

    Peterborough, United Kingdom Seismic Recruitment Full time

    Customer Services Warranty AdministratorPeterborough (PE1) - HybridInitial 12-month contract - will extend for the right person!Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Up to £15.70 per hour PAYE/ £21 per hour Umbrella (could be more)Do you pride yourself on your communication...