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Membership Sales Consultant
1 month ago
Membership Sales Consultant - Full Time Contract
Company Overview
The Conduit serves as a home for people passionate about achieving positive social, environmental and economic change. Our community shares our belief that worlds most pressing problems are better understood as opportunities waiting for entrepreneurial solutions. The Conduits mission is to convene a collaborative community that scales and accelerates solutions to the worlds greatest challenges and provide its community with a physical home, with industry leading sustainable and ethical hospitality, where creativity and innovation can flourish.Our members are from all over the world, from all sectors and industries and are representative of the world we live in.
Purpose & Scope
We are on the lookout for someone who loves to sell, they love communicating with people via, phone, email and most importantly in person. You love the buzz of hitting the targets and what is even better at the Conduit your contribution is making a real difference as we grow this community of Changemakers. With the support of the Membership HOD and wider departments you will be focused on all membership acquisition activities from Open Days to 121 tours and much more.
As our ideal candidate, you will have 2-5 years' experience in membership sales, business development, community building for referrals or similar. You should also have:
Charisma and confidence when communicating, with a can-do attitude with a love of building repour with new people to close sales
An entrepreneurial spirit, quick to spot new opportunities to increase sales, improve systems and processes
Motivated by hitting targets and enjoy the buzz
A keen desire to understand our clients needs. You are fascinated by the power of social business to achieve the vital social, environmental and economic shifts required to create a fair and sustainable future
You are enthusiastic about The Conduits mission to achieve positive social change through collaboration between its members. You understand the Membership Club market and The Conduits unique position within it.
Responsibilities & Key Duties
From first point of contacted you will be an expert in all things The Conduit, speaking to individuals from all sectors and backgrounds. You will represent who and what we are but most importantly how they could impact change with us
Drive of membership acquisition strategy with the Head of Membership, including the budgeting of member growth in line with the company strategy.
Outbound and inbound calls where repour building, to closing a new member and sales understand to also suggest target sectors/individuals to approach and proactively sell
Supports in achieving budgeted yearly membership acquisition forecasts in line with membership category demographics
o Help design, attend and run activities to attract new members, for example but not limited to Open Days, outreach events.
o Engage with members to increase the visibility of The Conduit and drive organic growth where referrals is at the heart of our growth
o Support HOD in developing a pipeline of corporate targets for membership growth in corporate memberships
o Ability to segment the CRM and find opportunities for potential members
o support inclusive approach to member recruitment and demographic balance within the community
Supports the team with new member onboarding process
Work with the HOD to help design and deliver effective corporate outreach strategies with a solid pipeline of corporate targets throughout the year
Actively champions and promotes The Conduit Diversity, Equity & Inclusion Strategy
Alongside your key duties you may be asked to complete other tasks as and when necessary and reasonably required in line with business needs.
Key Characteristics
Below speaks more about the individuals abilities to match our company culture:
Has strong interpersonal skills needed to build trust amongst employees at all levels
Is a team-player and enjoys working in partnership with colleagues
Views individual differences as a way to build new ideas and innovations
"Owns" problems and creates solutions
Encourages feedback on own behavior
Aligned and committed to the vision of The Conduit and constantly looking for ways in your role to achieve our mission
Innovative and enjoys exploring new ways to expand and enrich our diverse community
Agile and embraces that no one day will be the same
This role may require evening availability.
Desirable Skills & Experience
2-5yrs of sales experience or equivalent
Experience in a sales function with KPIs and Targets
Experience working with digital communities on a membership
Excellent written and oral communication skills in English, other languages a plus
Excellent organisation skills and attention to detail and a sense of urgency
Ability to manage and prioritise challenging workloads
Strongly results oriented, ability to work independently and show initiative
Ability to balance several different tasks simultaneously in order to meet deadlines
Views individual differences as a way to build new ideas and innovations.
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