Membership Assistant

3 weeks ago

Central London, United Kingdom R M S Recruitment Limited Full time
Ref - 20839

Membership Assistant for a Co-working and Events space in North London.
 
A successful and innovative Co-working and Events space in North London is seeking a Membership Assistant to assist with day-to-day operations while building a sense of community among members. This is a diverse role which involves collaborating with multiple teams to enhance the membership experience, from organising exciting events to promoting the space. The ideal candidate will be personable and energetic with a passion for sustainability and innovation.

Role: Membership Assistant
Start date: ASAP (will wait 1 month's notice)
Salary: Up to £35,000 DOE
Working Hours: 9:00 - 18:00 (with flexibility for events)
Location: North London, 5 days in the office

Responsibilities:
  • Manage co-working space operations, assist with membership enquiries and handle the onboarding process for new members
  • Manage mutli-channel communication, serving as the first point of contact for members and visitors
  • Work across departments to ensure spaces are well-maintained and operate efficiently
  • Maintain and update membership systems
  • Collate member feedback and use this to improve member experiences
  • Assist in planning and executing events to create a sense of community among members
  • Manage the events venue and oversee the booking process for meeting rooms
  • Promote the various membership types, event spaces and amenities through informative tours

Requirements:
  • Experience in co-working spaces and events is preferred but not essential
  • Experience in customer-facing roles and a proven track record of delivering exceptional customer experiences
  • Basic admin, office and sales experience with a good understanding of membership-based organisations
  • Excellent written and verbal communication skills
  • Familiarity with systems such as Nexdus, Brivo and Airtable would be advantageous
  • Professional, confident and articulate

RMS Recruitment thanks you for your application and looks forward to speaking to you. However, we regret that we will only be able to respond to successful applicants who fulfil all the criteria.
If you are already registered with RMS, please do not hesitate to contact your consultant directly quoting the above reference number.

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