Business Analysis Manager

1 month ago

Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

Do you have previous experience in Banking / Financial services, with strong Payments knowledge and / or prior experience in driving large scale strategic projects. Do you also possess leadership and project management skills with an ability to drive projects in close partnership with Operations, Product and Technology partners - if so this is the team for you

As a Business Analysis Manager - Vice President in Graphite Payments Transformation team for JPMorgan Chase, you will drive initiatives under stringent timelines and in a fast-paced dynamic environment. You will be expected to have strong communication and influencing skills, strategic thinking, collaboration with multiple impacted teams, flexibility and result driven. You must have leadership and project management skills with an ability to drive projects in close partnership with Operations, Product and Technology partners.

Job responsibilities
  • Defines the business requirements for development and commercialization of new product capabilities (business analyst)
  • Articulates and documents process flows including customer interactions and Operations intervention
  • Covers functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency and Scalability. The requirements must be able to cater to current expectations and allow scalability for future changes in business model
  • Performs impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change
  • Partners closely with Product and Technology partners to help define globally consistent platform architecture
  • Conducts gaps analysis as required to determine degree of change emergent from business initiatives
  • Works with User Acceptance Testing team to determine the testing strategy and ensure thorough testing of all capabilities
  • Tracks the overall progress of an initiative and identifies any possible red flag and collaborating with various stakeholders for resolution of the issues to ensure timely completion of the projects
  • Drives Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities and establishing escalation matrix
  • Anticipates internal and external factors impacting the global payment strategy and implementing plans to mitigate risks and capitalize on opportunities
  • Performs defect analysis, prioritization and exploring alternative solutions


Required qualifications, capabilities, and skills
  • Strong commercial Payments knowledge covering high value SWIFT and clearing flows
  • Previous experience in Banking / Financial services
  • Well versed with Agile methodology and experience in driving projects under the said framework
  • Strong Project management skills and ability to work independently
  • Strong problem solving, collaboration, communication and interpersonal skills with proven ability to influence stakeholders without direct authority
  • Strategic thinker with ability to define future state business model and drive execution to that effect
  • Ability to multi-task and manage and deliver competing priorities
  • Self-motivated, tenacious with excellent time management/prioritization skills
  • Experience in designing, delivering & presenting executive level content
  • Adept at working in matrix organization and dynamic high performance teams
  • Able to leverage the organization to deliver results quickly


Preferred qualifications, capabilities, and skills
  • Prior experience in driving large scale strategic projects preferred


About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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