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Business Transformation Manager

3 months ago


Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Overview

Are you experienced in the Banking and Financial services sector, particularly with a strong focus on Payments? Do you have a proven track record in leading large-scale strategic initiatives? If you possess exceptional leadership and project management capabilities, this opportunity may be ideal for you.

As a Business Analysis Manager - Vice President within the Graphite Payments Transformation team at JP Morgan Chase, you will spearhead projects under tight deadlines in a fast-paced environment. Your role will require strong communication and influencing abilities, strategic insight, and collaboration with various teams. Flexibility and a results-oriented mindset are essential.

Key Responsibilities
  • Identify and define business requirements for the development and launch of new product features.
  • Document and articulate process flows, including customer interactions and operational interventions.
  • Address both functional and non-functional requirements, encompassing Product features, Operational needs, Regulatory and Compliance standards, User Interface, Client reporting, and Scalability considerations.
  • Conduct impact assessments for business initiatives to identify key groups that may need to adapt to technical or operational changes.
  • Collaborate closely with Product and Technology teams to establish a globally consistent platform architecture.
  • Perform gap analyses to assess the extent of changes arising from business initiatives.
  • Coordinate with the User Acceptance Testing team to devise testing strategies and ensure comprehensive testing of all capabilities.
  • Monitor the overall progress of initiatives, identifying potential issues and collaborating with stakeholders to resolve them for timely project completion.
  • Ensure operational readiness for new product launches by documenting process flows, operational procedures, training, and establishing clear roles and responsibilities.
  • Anticipate internal and external factors that may influence the global payment strategy, implementing plans to mitigate risks and seize opportunities.
  • Conduct defect analysis and prioritize alternative solutions as necessary.
Required Qualifications and Skills
  • In-depth knowledge of commercial Payments, including high-value SWIFT and clearing processes.
  • Prior experience in Banking or Financial services.
  • Familiarity with Agile methodologies and experience managing projects within this framework.
  • Strong project management skills with the ability to work autonomously.
  • Excellent problem-solving, collaboration, communication, and interpersonal skills, with a proven ability to influence stakeholders.
  • Strategic mindset with the capability to define future business models and drive execution.
  • Ability to manage multiple priorities effectively.
  • Self-motivated and adept at time management and prioritization.
  • Experience in creating and presenting executive-level content.
  • Skilled in navigating matrix organizations and high-performance teams.
  • Able to leverage organizational resources to achieve results efficiently.
Preferred Qualifications
  • Experience in leading large-scale strategic projects is preferred.
About JP Morgan Chase

JP Morgan is a leading global financial services firm, providing strategic advice and products to prominent corporations, governments, and institutional investors. Our commitment to excellence drives our approach to serving clients, fostering trusted partnerships to help them achieve their business goals.

We value our diverse workforce and recognize that the unique talents of our employees contribute directly to our success. We are an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on any protected attribute and strive to accommodate the needs of all applicants and employees.