Band 3 Clinical Services Administrator
1 month ago
Job Purpose :
To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.
This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.
They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.The post holder will work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively. There may be a requirement to provide supervision to support administrators or apprentice posts. The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions – manager is available for reference but generally, they will manager their own workload.
Working under the supervision of the lead administrator, the successful candidate will join the existing admin team which consists of 2 x Band 3 administrator, and 2 x Band 4 lead administrators.
The successful candidate will be able to work in a dynamic environment, and will have good communication skills and able to use MS office packages with ease.
A calm, approachable manner is expected as many service users contact the office, some of these calls can be challenging due to ongoing mental health issues.
The successful candidate will be managing clinicians diaries, booking appointments and answering phones-
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