Patient Support Advisor

1 month ago

South Shields, South Tyneside, United Kingdom Adecco Full time

Job Title: Patient Support Advisor

Contract Type: Temp To Perm

Driving Required: No

Working Pattern: Full Time

Are you a compassionate and customer-oriented individual who is passionate about providing excellent support to patients and their healthcare professionals? Our client, a leading healthcare organisation, is seeking a dedicated Patient Support Advisor to join their team.

Responsibilities:

  • Respond to customer technical inquiries via phone calls and emails
  • Document each contact and ensure resolution of customer needs
  • Provide empathetic and supportive assistance to customers
  • Handle calls in compliance with regulatory requirements
  • Maintain accurate records of all interactions

Why Join Our Team?

- Make a Difference: Your role will directly impact the experience of patients and their healthcare professionals, providing them with the support they need.

- Career Growth: Our client values professional development and offers opportunities for advancement within their organisation.

- Collaborative Environment: Join a friendly and supportive team that values teamwork and mutual success.

Requirements:

  • Excellent communication skills, both verbal and written
  • Ability to provide empathetic and compassionate customer service
  • Strong problem-solving skills and attention to detail
  • Ability to handle multiple tasks effectively and work in a fast-paced environment
  • Flexibility to work shifts, including evenings, weekends, and holidays

How to Apply:

If you are an enthusiastic and compassionate individual seeking a rewarding role as a Patient Support Advisor, apply now Click the "Apply Now" button

Our client is an equal opportunity employer and values diversity in their workforce. We encourage applications from candidates with diverse backgrounds and experiences.

Join our client's team and play a vital role in supporting patients and healthcare professionals. Apply today

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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