![Holiday Inn Express London - Southwark](https://media.trabajo.org/img/noimg.jpg)
Reception Manager
2 months ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTION MANAGER AT HOLIDAY INN EXPRESS LONDON SOUTHWARK.
What you'll be doing...
Reporting to the Deputy General Manager you can expect your working day to include the following.
Acting as a Duty Manager on a rota basis
Engage, lead and develop the team to provide excellent guest service.
Train and implement Brand standards within the team.
Ensure all team responsibilities are completed to the required standards.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Reception Manager, you will need the following qualities and skills.
Ability to work well under pressure in a fast-paced environment whilst maintaining a positive can-do attitude.
Friendly efficient team player.
A visible leader who can demonstrate a confident approach to problem solving and service recovery.
Ability to train and develop your team, with a planned approach to managing the team
Deliver excellent customer service.
Proactive shift management skills and great time management skills.
Enthusiastic with the ability to multitask
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
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