Reception Manager

2 months ago


East Sheen, Greater London, United Kingdom Holiday Inn Express London - Southwark Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A RECEPTION MANAGER AT HOLIDAY INN EXPRESS LONDON SOUTHWARK.

What you'll be doing...

Reporting to the Deputy General Manager you can expect your working day to include the following.

Responsible for the day to day running of the front desk, flexibility in overseeing shifts (including weekends), managing guest expectations, and delivering guest satisfaction.
Acting as a Duty Manager on a rota basis
Engage, lead and develop the team to provide excellent guest service.
Train and implement Brand standards within the team.
Ensure all team responsibilities are completed to the required standards.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Reception Manager, you will need the following qualities and skills.

Experience of working within a branded hotel environment, in a customer facing role.
Ability to work well under pressure in a fast-paced environment whilst maintaining a positive can-do attitude.
Friendly efficient team player.
A visible leader who can demonstrate a confident approach to problem solving and service recovery.
Ability to train and develop your team, with a planned approach to managing the team
Deliver excellent customer service.
Proactive shift management skills and great time management skills.
Enthusiastic with the ability to multitask

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH


  • Guest Service Manager

    2 months ago


    East Sheen, Greater London, United Kingdom Holiday Inn Express London - Southwark Full time

    JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the...

  • Floor Supervisor

    3 days ago


    South East London, Greater London, United Kingdom The Marylebone Full time

    Job SummaryThe Marylebone hotel is seeking a skilled professional to join our team as a Floor Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel.Key Responsibilities:Manage the front-of-house operations, including reception, concierge, and guest servicesOversee the maintenance of...

  • Reception Manager

    1 month ago


    East London, London, UK, United Kingdom TRIBE London Canary Wharf Full time

    We are looking for a Reception Manager to join our TRIBE community as we launched our first TRIBE into the London market in the Summer of 2022.Conceived for a new type of traveller, its all about the mix. Unapologetic modern designed hotels that confidently mix n match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun...

  • Reception Manager

    1 month ago


    Brighton, East Sussex, East Sussex, United Kingdom The Ivy Collection Full time

    Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.Were searching for a passionate Reception Manager.This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.Benefits & rewards:50%...

  • Reception Manager

    2 months ago


    London (South East), United Kingdom Holiday Inn Express London - Southwark Full time

    JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Reception Manager

    1 month ago


    City of London, South East, United Kingdom Corecruitment International Full time

    Reception Manager – Prestigious Hospitality Group - London - £50,000 to £55,000If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Our client is seeking a personable and dynamic Reception Manager to lead their reception team, focusing on enhancing guest satisfaction. If you have a passion...


  • City of London, South East, United Kingdom Bee Recruitment London Ltd Full time

    Reception & Guest Experience Manager Very High-Profile Site - The City 55k +Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.This glamorous operation has taken the city by storm since it opened at the start of the year. Its stunning views and beautiful spaces have already been well...

  • Reception Team Leader

    1 month ago


    East London, United Kingdom Portico Full time

    We are on the lookout for a Reception Team Leader (Concierge Team Leader) for a brand-new contract for Portico, overseeing our small team based with a neo banking firm operating in Canary Wharf.Assisted by a Concierge team member, the successful Concierge Team Leader will oversee the front desk operation, looking after meeting rooms and visitors, assist the...


  • East Horndon, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Brentwood East Horndon as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! For this vacancy you would need your own...

  • Patient Administrator

    3 months ago


    East London, United Kingdom Circle Health Group Full time

    **Salary: £21,742.50** **Patient Administrator - Reception** **Full-time Permanent** The St Edmunds Hospital** in Bury St Edmunds **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Reception Teacher

    3 months ago


    Eastbourne, South East, East Sussex, United Kingdom HAYS Part time

    Reception Teacher job in the Eastbourne area both full and part time Reception Teacher Job in Eastbourne – Working for your Tomorrow Your new companyFinding the right role takes careful consideration – and we’re just the life-long partners that can help you on your journey towards success. Here with you every step of the way – we can connect you...


  • Brighton, East Sussex, United Kingdom Hotel Du Vin Careers Full time

    Job tile: Assistant Reception Manager, Hotel Du VinDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.Rate of pay / Hours : £13.00 per hour 40 hours per week.Contract Type : Permanent Contract. Location: Hotel du Vin BrightonBe the face of our hotel, get paid for doing what you love, get...


  • Gatwick, West Sussex, South East, United Kingdom Sofitel London Gatwick Full time

    The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.If your skills, experience, and qualifications match those in this job overview, do not delay your application.We treat our...

  • Reception Manager

    1 week ago


    South East London, United Kingdom The Dixon, Tower Bridge - Autograph Collection by Marriott Full time

    The hotel The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals centre of artistic activity. It is an award-winning property, selected as...

  • Reception Manager

    3 weeks ago


    South East London, London, UK, United Kingdom The Dixon, Tower Bridge - Autograph Collection by Marriott Full time

    The hotel The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals centre of artistic activity. It is an award-winning property, selected as...


  • East Kilbride, United Kingdom Scotbeef Ltd Full time

    We have an exciting opportunity here at Scotbeef East Kilbride for a **Reception Security Operative **to join our team. Working pattern**:Saturday & Sunday 0800 - 2000.** At Scotbeef Ltd, we are a family-owned business with more than 100 years of experience in supplying high-quality meat products to the UK retail sector, foodservice, and export markets....

  • Regional Manager

    1 week ago


    East Sussex, United Kingdom Anderselite LTD Full time €40,000

    Are you a dynamic leader with a background in corporate reception or hospitality? In this role, you will manage and inspire onsite Front of House teams, ensuring a seamless, high-quality service for our Clients and Occupiers.

  • Regional Manager

    1 week ago


    East Sussex, United Kingdom Anderselite LTD Full time €40,000

    Are you a dynamic leader with a background in corporate reception or hospitality? In this role, you will manage and inspire onsite Front of House teams, ensuring a seamless, high-quality service for our Clients and Occupiers.


  • East London, United Kingdom Portico Full time

    An amazing new opportunity has become available to join the Portico team as the Guest Operations Manager of a brand-new Portico contract!The Guest Operations Manager will oversee for the front of house services delivered within the ground floor reception area of an iconic building in the London Bridge area.Working with the Guest Services Portfolio Manager,...

  • Receptionist

    3 months ago


    East Grinstead, United Kingdom Chartham Park Golf and Country Club Full time

    Job Purpose Answer incoming calls effectively and forward phone calls to other Club extensions or take messages from callers. Greet customers who are visiting the Club. Schedule appointments for administrative team. Job Tasks/Duties - Opens the reception and performs front of house reception duties, welcoming and greeting customers in a polite and cordial...

  • Receptionist

    3 months ago


    East Grinstead, United Kingdom Chartham Park Golf and Country Club Full time

    Job Purpose Answer incoming calls effectively and forward phone calls to other Club extensions or take messages from callers. Greet customers who are visiting the Club. Schedule appointments for administrative team. Job Tasks/Duties - Opens the reception and performs front of house reception duties, welcoming and greeting customers in a polite and cordial...


  • East Sussex, United Kingdom Anderselite LTD Full time €40,000

    Are you a dynamic leader with a background in corporate reception or hospitality? If the following job requirements and experience match your skills, please ensure you apply promptly. We are seeking a Front of House Regional Manager to oversee and support operations across a portfolio of properties in London. In this role, you will manage and inspire...