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Guest Service Agent
2 months ago
A WORLD OF REWARDS
Hourly Rate of £11.80£200 Team Member Referral Program
Free Car Park
Discounted bus fares to and from the city centre, £1.50 each way
Holiday: 28 daysincluding bank holidays (increasing yearly)
Pension scheme
Discounted dental and health cover
High street discounts: with Perks at Work
Free uniforms and laundry services available, depending on the role
Grow your career: access to a network of 6500 hotels across 100 countries (subject to local right to work rules)
Personal Development: programmes designed to support your career and achieve your goals Hourly
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. You will join the Front Office team, in the Reception areas of the hotel.
You enjoy delivering a VIP experience to every guest, going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests, leasing with all departments throughout the hotel to exceed their expectations.
Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Source: Hospitality Online