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Guest Services Representative
2 months ago
About Us
Radisson Blu Hotel Bristol is a leading hospitality company that operates a portfolio of hotels and resorts around the world. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.
The Role
We are seeking a highly skilled and motivated Front Desk Associate to join our dynamic team at Radisson Blu Hotel Bristol. As a key member of our front office team, you will be responsible for providing a warm welcome and exceptional service to our guests.
Key Responsibilities
- Manage guest check-in and check-out processes, ensuring a seamless and efficient experience.
- Respond to guest inquiries and resolve any issues in a professional and courteous manner.
- Process payments and handle guest transactions accurately and efficiently.
- Maintain a high level of knowledge about hotel services and amenities to provide personalized recommendations to guests.
- Work collaboratively with other departments to ensure seamless guest experiences.
Requirements
- Previous experience in a front desk or guest services role is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High school diploma or equivalent required; post-secondary education in hospitality or a related field is an asset.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to exclusive employee discounts and perks.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
