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Quality and Student Services Officer
3 months ago
About the Role
The primary goal is to manage and coordinate student administration systems and processes to enhance the student-academic cycle of activities, and to develop data driven solutions to enhance the delivery of programmes.
To be a member of the professional support staff in the Centre for Commercial Law Studies, responsible for delivering administrative support for the taught programmes, engaging with students, academic Module Organisers, teaching teams and Programme Directors.
About You
You will be educated to degree level or equivalent and have relevant experience of working in a higher education environment or educational private sector. Experience of dealing effectively with people face-to-face in a university or similar environment with a customer-oriented approach. You will be a team player with excellent communication, interpersonal and organisational skills who can also balance competing pressures, deadlines, and complex demands. Experiencing of timetable production within Higher Education would be desirable.
About the School
Centre for Commercial Law Studies is one of two departments that make up the School of Law, part of the Faculty of Humanities & Social Sciences. The other department is the Department of Law (DOL). CCLS has a team of approximately 40 Professional Service staff to support the Centre's teaching and Research priorities.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we've fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
The post is based at the Lincolns Inn Fields Campus in London.
Informal enquiries should be addressed to Fatima Nazir or Leonie Dos Santos
£38,165 to £44,722 per annum
