Current jobs related to Renewals Team Leader - Hatfield, Hertfordshire - Computacenter AG & Co. oHG

  • Reception Team Leader

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Hatfield Health Centre Full time

    Position Overview The Hatfield Health Centre is in search of a dedicated and proactive Reception Team Leader to oversee the operations of the Reception department. Key Responsibilities The primary responsibilities of this role encompass: Leading the Reception team by providing training, guidance, and motivation. Conducting performance evaluations and...

  • Team Leader

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    Duration of Contract: Fixed term until 8 August 2025 for Maternity Leave CoverAnnual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: Hatfield but hybrid option available after trainingAcademic Registry is one of the University's largest Departments...

  • Team Leader

    3 days ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    Job DescriptionJob Title: Team Leader - Programme ManagementJob Reference: N/ADepartment: Academic ServicesLocation: University of HertfordshireJob Type: Full-timeSalary: CompetitiveHours: 37 hours per weekJob SummaryWe are seeking a highly motivated and experienced Team Leader to join our Academic Services team at the University of Hertfordshire. As a Team...

  • Team Leader

    5 days ago

    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    Job DescriptionJob Title: Team Leader - Programme ManagementJob Reference: N/ADepartment: Academic ServicesLocation: University of HertfordshireJob Type: Full-timeSalary: CompetitiveHours: 37 hours per weekJob SummaryWe are seeking a highly motivated and experienced Team Leader to join our Academic Services team at the University of Hertfordshire. As a Team...

  • Team Leader

    6 hours ago

    Hatfield, Hertfordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryBand 7 Team Leader, Paediatric Physiotherapist ServiceWTE - 2 Posts AvailableInternal Applicants OnlyWe are seeking a skilled and ambitious Physiotherapist to take on a leadership role in our Paediatric Physiotherapy Service. Due to the retirement of the current post holder and service re-organisation, we are looking to recruit 2 Team Leaders....

  • Team Leader

    3 hours ago

    Hatfield, Hertfordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryBand 7 Team Leader, Paediatric Physiotherapist ServiceWTE - 2 Posts AvailableInternal Applicants OnlyWe are seeking a skilled and ambitious Physiotherapist to take on a leadership role in our Paediatric Physiotherapy Service. Due to the retirement of the current post holder and service re-organisation, we are looking to recruit 2 Team Leaders....

  • Team Leader

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryBand 7 Team Leader, Paediatric Physiotherapist ServiceWTE - 2 Posts AvailableInternal Applicants OnlyWe are seeking a skilled and ambitious Physiotherapist to take on a leadership role in our Paediatric Physiotherapy Service. Due to the retirement of the current post holder and service re-organisation, we are looking to recruit 2 Team Leaders....

  • Team Leader

    3 days ago

    Hatfield, Hertfordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryBand 7 Team Leader, Paediatric Physiotherapist ServiceWTE - 2 Posts AvailableInternal Applicants OnlyWe are seeking a skilled and ambitious Physiotherapist to take on a leadership role in our Paediatric Physiotherapy Service. Due to the retirement of the current post holder and service re-organisation, we are looking to recruit 2 Team Leaders....

  • Supply Chain Operations Manager

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Perfect Team Full time

    Position OverviewPerfect Team is in search of a seasoned Supply Chain Operations Manager to oversee the logistics, warehousing, and shipping operations within our dedicated facility. Key ResponsibilitiesLead the Warehouse Manager to ensure the efficient operation of the warehouse and shipping departments.Implement and uphold Health and Safety policies and...

  • Supply Chain Operations Manager

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Perfect Team Full time

    Position: Supply Chain Operations Manager Perfect Team is a reputable manufacturer seeking a skilled Supply Chain Operations Manager to oversee logistics, warehousing, and shipping operations. The successful candidate will be responsible for managing the logistics and operational aspects of stock handling, order fulfillment, and dispatch within our dedicated...

  • Supply Chain Operations Manager

    3 days ago

    Hatfield, Hertfordshire, United Kingdom Perfect Team Full time

    Position: Supply Chain Operations Manager Perfect Team is a reputable manufacturer seeking a skilled Supply Chain Operations Manager to oversee logistics, warehousing, and shipping operations. The successful candidate will be responsible for managing the logistics and operational aspects of stock handling, order fulfillment, and dispatch within our dedicated...

  • Transformation Leader

    5 days ago

    Hatfield, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced Transformation Leader to join our team at Hertfordshire Partnership University NHS Foundation Trust. As a key member of our leadership team, you will play a critical role in driving our ambitious programme of transformation and delivering high-quality care to our patients.Key ResponsibilitiesStrategic Planning:...

  • Organisational Transformation Project Leader

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    Organisational Transformation Project LeaderOcado Group is committed to fostering an inclusive workplace and ensures that all prospective employees are treated with fairness and equality, irrespective of their gender, sexual orientation, marital status, race, color, nationality, ethnic or national origin, religion or belief, age, disability, or union...

  • Café Operations Leader

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Aramark Full time

    Hospitality Team SupervisorJoin the Aramark FamilyAre you eager to thrive in a dynamic and engaging environment while leading a dedicated team? Do you possess prior experience in the hospitality sector and seek a fresh opportunity? This role primarily offers a schedule from Monday to Friday, with occasional weekend shifts.Benefits of Joining UsCompetitive...

  • Investment Project Leader

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full time

    Position Title: Programme Manager Employment Type: Permanent Location: Blended working model (3 days in the office) Weekly Working Hours: 40 hours Level: Associate About Ocado Retail Ltd: Our mission is to provide exceptional service and value in every shopping experience. As a leader in the online grocery sector, we offer a comprehensive range of products,...

  • Pre Sales Technical Leader

    1 day ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About Us:Mitsubishi Electric is a leading global manufacturer of electrical and electronic products, committed to innovation and customer satisfaction.Job Summary:We are seeking a highly skilled Pre Sales Technical Leader to join our team, responsible for providing market-leading pre-sale technical support to our customers.Key Responsibilities:Provide expert...

  • Pre Sales Technical Leader

    2 days ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About Us:Mitsubishi Electric is a leading global manufacturer of electrical and electronic products, committed to innovation and customer satisfaction.Job Summary:We are seeking a highly skilled Pre Sales Technical Leader to join our team, responsible for providing market-leading pre-sale technical support to our customers.Key Responsibilities:Provide expert...

  • Evening Transport Management Leader

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom xpo Full time

    Elevate Your Logistics Career. Are you ready to leverage your expertise in transport supervision or management within a dynamic environment? Do you thrive in overseeing large-scale operations with a leading logistics provider? If you are prepared for a rewarding challenge, we have an opportunity for you. At XPO, we are seeking a dedicated Transport...

  • Hospitality Team Supervisor

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Aramark Full time

    Hospitality Team SupervisorJoin the Aramark FamilyAre you eager to thrive in a dynamic and engaging atmosphere while collaborating with a dedicated team to provide exceptional service to a diverse clientele?Do you possess prior experience in the hospitality sector and seek a fresh opportunity?Looking for a role that primarily operates Monday through Friday...

  • Service Team Coordinator

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Aramark Full time

    Hospitality Team SupervisorYour journey with Aramark begins hereAre you eager to thrive in a dynamic environment, collaborating with a team to provide exceptional service to a diverse clientele?Do you possess prior experience in the hospitality sector and seek a fresh opportunity?Interested in a role that primarily operates Monday through Friday, with...

Renewals Team Leader

2 months ago

Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

Location: UK - Hatfield | Job-ID: 209002 | Contract type: Standard | Business Unit: Inside Sales

Life on the team

Our Procurement Managed Service Team is hiring, we are looking for you to join us as a Renewals Team Leader. If you are passionate about providing excellent customer service alongside developing the skills sets of your team this could be the role for you.

This team sit within our Inside Sales department reporting into the GTS Manager. The team are all based at our Headquarters in Hatfield.

The Renewals Team Leader will be responsible for the management and day to day operation of the Sales Renewals Team. You will drive consistent high levels of efficiency to meet and exceed required KPI's working with the Contract Manager.

This is a fantastic opportunity for you to join a relatively new team, giving you the ability to contribute to the processes and success of this team. You will also be able to develop your career with us. Computacenter invest heavily in our people, ensuring you are constantly evolving.

What you'll do

Customer Satisfaction

  • Will be accountable for the experience customers receive from working with the Software Renewals team.
  • Will partner closely with various experts across and outside GTS.
  • Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact.
  • Participates in customer steering committees and drives improvements.
  • Analyses management reports to allocate work and report on trends.
  • Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs.

People Management

  • Actively participates in the recruitment of new employees.
  • Organises work and measures team performance.
  • Ensures that staff have had all the information/training related to the processes/actions to be deployed and implemented.
  • Identifies training needs in the team and support in the search for suitable development measures.
  • Prepares, implements and follows-up regular team meetings.

Process Management

  • Ensures the use of Group and customer tools and processes based on management objectives and customer requirements.
  • Ensures the implementation of process changes requested by management and customer.
  • Ensures compliance with and monitoring of existing processes at the best possible cost/benefit conditions.

Adherence to Policy

  • Ensure all team members adhere to the customer Key Operating Document (KOD).
  • Participates in the investigation of any incident or accident and proposes corrective actions.
  • Actively Monitors performance indicators and takes actions to ensure live performance of the end-to-end customer experience is met.
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

What you'll need

  • Previous people management experience.
  • Good time management as well as independent, solution-oriented work and good self-organisation.
  • Demonstrates a detailed knowledge of and understands the direction of change in the marketplace, industry, consumer preferences and relevant stakeholders.
  • Coaches team members to recognize and use each other's strengths to achieve team goals.
  • Encourages the following of standard processes and makes significant effort to improve processes.
  • Identifies decision makers and leverages relationships to improve service/sales.
  • An understanding of software procurement an advantage
  • Experience of relevant business systems e.g. SAP R3, BlueMartini, A-Tool, MS Office, Lotus Notes, Intranet, Internet, E-Business Tools and Ariba (Not essential).

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

#winningtogether #peoplematter