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Pre Sales Technical Leader

2 months ago


Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

About Us:

Mitsubishi Electric is a leading global manufacturer of electrical and electronic products, committed to innovation and customer satisfaction.

Job Summary:

We are seeking a highly skilled Pre Sales Technical Leader to join our team, responsible for providing market-leading pre-sale technical support to our customers.

Key Responsibilities:

  • Provide expert technical advice and support to customers, sales teams, and internal stakeholders.
  • Develop and maintain technical knowledge of our products, including Ecodan Air to Water Heat Pumps and MVHR systems.
  • Ensure accurate and timely delivery of quotations and technical information to customers.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Develop and implement training programs to enhance technical skills and knowledge of sales teams.
  • Monitor and analyze key performance indicators to optimize technical support processes.

Requirements:

  • 3+ years of experience in the air to water heat pump industry, with a focus on technical sales and support.
  • Proven track record of delivering high-quality technical support and training programs.
  • Excellent understanding of refrigeration circuits, electric circuitry, and water-based heating systems.
  • Knowledge of building regulations and industry standards.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Access to cutting-edge technology and training programs.

Equality and Diversity:

Mitsubishi Electric is committed to creating a diverse and inclusive workplace, where employees can thrive and contribute to our success.