We have other current jobs related to this field that you can find below

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Ltd Full time

    Technical Account Manager£30'000- DOE + EV Car + Pension, Life assurance, Income protection, & Discount Schemes, Company laptop & Mobile Phone.Remote / Brackley - Occasional UK wide & International travel requiredMonday - Thursday 8-5 & Friday flexible)ASAP start Are you a Technical Account Manager from an Engineering background or a Sales Engineer looking...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Siemens Industry Software Limited Full time

    About Us Siemens Digital Industries Software - Bridging the present and the future. Let's create impactful solutions together. Join Our Team - Siemens EDA stands as a premier innovator in Electronic Design Automation software. Our suite of software solutions empowers organizations globally to accelerate the development of groundbreaking...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Siemens Industry Software Limited Full time

    About Us Siemens Digital Industries Software - Bridging the present and the future. Let's create impactful solutions together. Join Our Team - Siemens EDA stands as a premier innovator in Electronic Design Automation software. Our advanced software solutions empower organizations globally to accelerate the development of groundbreaking...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Green Recruitment Company Full time

    ​The Green Recruitment Company are delighted to be partnered with an International cleantech business dedicated to providing bespoke solutions to the solar industry. Using innovative technologies, robotics, and software, our client boasts an excellent track record with some of the world's biggest solar developers – offering a suite of solutions that...

  • Wholesale Account Manager

    2 months ago

    London, Greater London, United Kingdom Dunelm Management Consultants Group Full time

    Company DescriptionOur client is a UK Fashion Design and Manufacturing company based in N22. The brand was established over 20-years ago, with 40+ employees of creative and technical individuals based in their studio. They have office and warehouse facilities at 2 European locations outside of the UK. Inspiration, new materials and techniques are sourced...

  • Senior Technical Project Manager

    2 weeks ago

    London, Greater London, United Kingdom Millennium Management Full time

    Technical Project Manager - Fixed Income TechnologyWe are looking for an experienced Technical Project Manager to enhance our Fixed Income Quantitative Technology division. In this capacity, you will engage with a variety of stakeholders to propel initiatives and outcomes that support our expanding Fixed Income operations.Key Responsibilities:Oversee...

  • Technical Account Manager

    3 days ago

    London, Greater London, United Kingdom Ardonagh Advisory Full time

    Job SummaryA dynamic opportunity is available for an experienced Technical Account Manager to join the rapidly growing Facultative Reinsurance team at Ardonagh Advisory. Ardonagh Advisory is a leading insurance advisory firm, overseeing a significant portfolio of clients.The Account Manager position at Ardonagh Advisory is pivotal. Your main role is to...

  • Technical Account Manager

    2 days ago

    London, Greater London, United Kingdom E3 Recruitment Full time

    About the Role:We are seeking a highly skilled and experienced Technical Account Manager to join our team at E3 Recruitment. As a Technical Account Manager, you will play a fundamental role in supporting the growth of our commercial laundry and chemical product accounts across the South of England.Key Responsibilities:Install and program chemical dosing...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Position Company Overview:CV Technical is a prominent player in the manufacturing sector, renowned for its commitment to excellence in food production and quality assurance. We are seeking a Site Technical Manager to enhance our operational capabilities. This role is ideal for a seasoned professional in Supplier and Raw Materials...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Position Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence and quality. We are currently seeking a Site Technical Manager to enhance our operations. This role is pivotal within our global organization, where quality and food production are paramount. This is an...

  • National Account Manager

    1 month ago

    London, Greater London, United Kingdom Defence Relationship Management Full time

    Defence Relationship Management (DRM) manages the interface between national employers and the Ministry of Defence (MOD). Developing and maintaining partnerships with organisations throughout the UK, DRM enables a mutually beneficial working relationship with the MOD and offers advice and support on employing members of the armed forces community, whether...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence in food production and quality assurance. We are currently seeking a dedicated Site Technical Manager to enhance our operational capabilities. This role offers a unique opportunity to work within a globally recognized...

  • Senior Technical Account Manager

    2 months ago

    London, Greater London, United Kingdom Bloomberg Full time

    Senior Technical Account Manager - Mutual FundsLondonPosted Jul 23, Requisition No Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence in food production and quality assurance. We are currently seeking a Site Technical Manager to enhance our operations. This role is perfect for a seasoned professional in Supplier and Raw Materials Management, looking...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Ernest Gordon Recruitment Full time

    Job OverviewPosition: Audio Visual Accounts ManagerSalary: £30,000-£40,000Location: Newham (accessible from various areas)About the Role:We are seeking a skilled Technical Accounts Manager with a strong background in audio-visual technology. This is an excellent opportunity to become part of a prominent company recognized in the film and events sector.Key...

  • Technical Account Manager

    3 days ago

    London, Greater London, United Kingdom E3 Recruitment Full time

    About the Role:We are seeking a highly motivated and experienced Technical Account Manager to join our team at E3 Recruitment. As a Technical Account Manager, you will play a fundamental role in supporting the growth of our commercial laundry and chemical product accounts across the South of England.Key Responsibilities:Install and program chemical dosing...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Siemens Industry Software Limited Full time

    About Us Siemens Digital Industries Software - Where innovation meets the future. Let's create impactful solutions together. Join Our Team - Siemens EDA stands as a global frontrunner in Electronic Design Automation software. Our suite of software solutions empowers organizations worldwide to accelerate the development of groundbreaking...

  • Technical Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Siemens Industry Software Limited Full time

    About Us Siemens Digital Industries Software - Where innovation meets reality. Let's create impactful solutions together. Join Our Team - Siemens EDA stands as a global frontrunner in Electronic Design Automation software. Our advanced software solutions empower organizations worldwide to accelerate the development of cutting-edge electronic...

  • Senior Manager, Technical Account Management

    2 weeks ago

    London, Greater London, United Kingdom Zendesk Full time

    Job DescriptionAs the Senior Manager of Technical Account Management you will be responsible for leading the Managed Services & Technical Account Management teams in your region. You will work closely with our Sales, Customer Success and Delivery leadership teams to ensure we achieve our engagement delivery, customer retention, and customer satisfaction...

  • Project Leader in Technical Management

    2 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical / Project Manager £50,000 - £60,000 + Training + Progression + Hybrid Working + Benefits Are you an experienced Technical or Project Manager eager to join a forward-thinking and dynamic organization within the building services sector? This role offers a significant opportunity to take charge of large-scale projects and lead diverse teams.This...

Manager, Technical Account Management

2 months ago

London, Greater London, United Kingdom Arrow Electronics Full time

Position:

Manager, Technical Account Management

Job Description:

We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.

At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure and most importantly works well for their needs.

Few Words About the Team:

Currently we are team of engineers for supporting the VMware by Broadcom Tanzu CloudHealth customers. You will be part of a CloudHealth dedicated global team of 15 engineers, and of a global support organization of 120+ technical engineers.

What You Will Be Doing at Arrow?

Your job will be to provide technical support via email/telephone/remote sessions to our global customers , using the initiative to help customers as much as possible. Working primarily on CloudHealth Broadcom technologies. You will deliver our range of technical support services and investigate any issues that arise.

Where necessary you will need to replicate customer configurations as required to troubleshoot complex errors , in details:

  • Provide technical support via email/telephone to our global customers, using initiative to help customers as much as possible. A percentage of calls will be of a complex technical nature.
  • Resolve escalated support incidents from our customers and partners.
  • Replicate customer configurations as required to troubleshoot complex errors.
  • Progress simultaneous high-profile/high-priority issues.
  • Undertake to develop and maintain technical skills in selected products.
  • Undertake training to achieve and maintain accreditation in selected products.
  • Attend and host remote support sessions with customers/vendors to diagnose faults, review configurations and resolve faults.
  • Completely and accurately document all work activity in the customer support tracking system.
  • Demonstrate superb customer service skills, being sensitive to customer concerns whilst managing the interaction in a confident manner.

Who Are We Looking For?

The ideal candidate would be someone passionate about FinOps platforms .

In this role you will have the opportunity to acquire lots of new skills, so it's important that you are keen to learn and embrace new technologies and commit to rapid skills development.

Therefore, what is essential for us:

  • Excellent English language skills both written and verbal.
  • Previous experience in busy technical support departments.
  • A thorough understanding of finops functionalities and platforms.
  • Excellent communication interpersonal and communication skills: face-to-face, telephone and written.
  • Excellent customer service skills & strongly motivated to help customers.
  • The ability to acquire skills and develop quickly is essential.
  • Team player, able to solve problems and work effectively both within a team and individually as necessary.
  • Flexibility to adapt to changing demands in a technical direct customer-facing role.
  • Foreign languages skills - nice to have.
  • Willingness to work outside of normal business hours.

What is in it For You?

For over 15 years we have trained our engineering team to be able to cope with interesting, complex and diverse technical issues from small companies to large enterprise corporations.

We believe in supporting new engineers in their training with industry recognized qualifications , as they prepare to work directly with our customers and develop their practical skills and experience in a range of technologies. Engineers are developed in all aspects of the role from customer services skills and specific vendor certifications. We will tailor your development and we will ensure that we hone your technical, customer service and professional skills.

PLEASE SUBMIT YOUR CV IN ENGLISH

Location:

UK-United Kingdom - Remote

Time Type:

Full time

Job Category:

Sales

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.