Senior Technical Support Officer

1 month ago

Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

The Highways & Built County service sits within the Economy, Infrastructure and Skills directorate. Its purpose is to manage, maintain and sustainably improve Staffordshire's Built Environment so that amongst other things it is safe, accessible, functions well, promotes inward investment and economic growth, and supports social cohesion and healthy lifestyle choices.

Within the Highways & Built County service, sits Highway Information Management, which is central to much of the data and information created, improved and managed concerning the County's highway network. The multi-disciplinary team works in partnership with many other stakeholders including District Councils, Government bodies, the Council's strategic delivery partner Amey, and many internal highway teams. Its functions include a variety of data creation and analysis, information management and improvement activities, concerning Traffic Data, records of the extent of the adopted highway, asset management and the National Street Gazetteer.

Main Responsibilities

This is a varied role, which will allow you to develop your interest and skills concerning data and information management within a highways setting. Your role will involve:

  • Day to day support and management of the data held in the county's National Street Gazetteer
  • Analysis, interpretation and determination of the extent of the highway
  • Digitising new spatial data from a variety of sources
  • Contributing to asset data improvement projects which support development opportunities for the way in which the county's highway network is managed
  • Liaison with District Councils and other interested bodies
  • Reviewing and understanding national data standards
  • Data validation and manipulation activities using a range of software, maps and plans
The Ideal Candidate

You will be enthusiastic, innovative and resilient, whilst working well both in multi-disciplinary teams and on your own initiative. You will be an excellent communicator, who is able to prioritise a varied workload with conflicting deadlines.

You'll also have some of the following:

  • Eye for detail and accuracy
  • Interest in collecting, analysing and interpreting digital information and data to inform decisions
  • Experience in map reading or using GIS (Geographical Information Systems) data and systems
  • Experience of utilising software packages effectively (e.g. Microsoft Word, Excel, Teams, Outlook, etc)
  • Experience of working with multiple stakeholders
  • Basic understanding or experience of Local Government

Interviews are planned between 26th -30th August 2024.

For more information about the role contact Scott Denny

We're happy to talk flexible working

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

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