Current jobs related to Student Services Help Desk Coordinator - Durham, Durham - Durham University
-
Student Assistance Coordinator
1 month ago
Durham, Durham, United Kingdom Teaching Personnel Full timeJoin Our Team as an Educational Support SpecialistTeaching Personnel is looking for a committed Educational Support Specialist to enhance the learning experience of students in a secondary school environment. This position focuses on delivering tailored support to learners aged 11-18, aiding them in various facets of their educational journey.Core...
-
Student Services Advisor
1 month ago
Durham, Durham, United Kingdom Durham University Full timeAbout Durham UniversityDurham University stands as a beacon of educational excellence, fostering a vibrant community enriched by diverse talents and a historic backdrop. We take pride in our extensive range of roles and career paths that contribute to our thriving institution, making it a pivotal center for academic activity both regionally and nationally....
-
Fleet Operations Coordinator
1 month ago
Durham, Durham, United Kingdom Barker Ross Full time £12Position Overview: We are seeking a dedicated individual to join our team as a Fleet Operations Coordinator. This role is essential in supporting the Fleet Hire Desk Supervisor and Fleet Business Manager in the daily operations of our fleet management services. Key Responsibilities: Assist in the management of hire contracts to ensure they meet customer...
-
Senior Manager of Student Records and Services
2 weeks ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleThe Deputy Head of Student Registry is a key leadership position within the Student and Academic Services Directorate at Durham University. The successful candidate will be responsible for managing the Student Registry team, ensuring the delivery of high-quality services to students, and contributing to the development of operational plans.Key...
-
Senior Manager of Student Records and Services
2 weeks ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleThe Deputy Head of Student Registry is a key leadership position within the Student and Academic Services Directorate at Durham University. The successful candidate will be responsible for managing the Student Registry team, ensuring the delivery of high-quality services to students, and contributing to the development of operational plans.Key...
-
HR Coordinator
3 days ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleWe are seeking a highly skilled and experienced HR Coordinator to join our team at Durham University. As an HR Coordinator, you will play a key role in supporting the delivery of HR services to our staff and students.Key ResponsibilitiesProvide administrative support to the HR team, including coordinating annual processes, managing data, and...
-
HR Coordinator
3 days ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleWe are seeking a highly skilled and experienced HR Coordinator to join our team at Durham University. As an HR Coordinator, you will play a key role in supporting the delivery of HR services to our staff and students.Key ResponsibilitiesProvide administrative support to the HR team, including coordinating annual processes, managing data, and...
-
Assistant Manager of Student Records
1 month ago
Durham, Durham, United Kingdom Durham University Full timeAbout Durham UniversityDurham University stands as a beacon of educational excellence, characterized by a vibrant collegiate community and a rich historical backdrop. We take pride in our diverse workforce and the multitude of career paths available within our institution, fostering a thriving environment for all stages of professional development. We are...
-
Supporting Students with Additional Needs
2 weeks ago
Durham, Durham, United Kingdom Teaching Personnel Full timeAbout the RoleWe are seeking a dedicated and passionate Learning Support Assistant to join our team at a welcoming school in Durham. As a key member of our support staff, you will play a vital role in helping students with a range of abilities and Social, Emotional, and Mental Health (SEMH) needs to reach their full potential.Key ResponsibilitiesSupport and...
-
Supporting Students with Additional Needs
3 weeks ago
Durham, Durham, United Kingdom Teaching Personnel Full timeAbout the RoleWe are seeking a dedicated and passionate Learning Support Assistant to join our team at a welcoming school in Durham. As a key member of our support staff, you will play a vital role in helping students with a range of abilities and Social, Emotional, and Mental Health (SEMH) needs to reach their full potential.Key ResponsibilitiesSupport and...
-
Support Service Coordinator
4 days ago
Durham, Durham, United Kingdom Thirteen Full timeAbout the RoleWe are seeking a highly skilled and compassionate Support Service Coordinator to join our Care and Support Team at Thirteen Group. As a key member of our team, you will be responsible for providing support and guidance to vulnerable client groups, including young parents and their families.Key ResponsibilitiesDevelop and implement...
-
Support Service Coordinator
4 days ago
Durham, Durham, United Kingdom Thirteen Full timeAbout the RoleWe are seeking a highly skilled and compassionate Support Service Coordinator to join our Care and Support Team at Thirteen Group. As a key member of our team, you will be responsible for providing support and guidance to vulnerable client groups, including young parents and their families.Key ResponsibilitiesDevelop and implement...
-
Support Service Coordinator
1 week ago
Durham, Durham, United Kingdom Thirteen Full timeAbout the RoleWe are seeking a highly skilled and compassionate Support Service Coordinator to join our Care and Support Team at Thirteen Group. As a key member of our team, you will be responsible for providing support and guidance to vulnerable client groups, including young parents and their families.Key ResponsibilitiesDevelop and implement...
-
Assistant Manager for Student Records
1 month ago
Durham, Durham, United Kingdom Durham University Full timeAbout Durham UniversityDurham University is renowned for its commitment to excellence in education. As a distinguished institution, we foster a vibrant community of exceptional individuals within a historic environment, offering a wide range of career opportunities that contribute to our success both regionally and nationally. We believe in the unique...
-
Commercial Operations Lead
1 month ago
Durham, Durham, United Kingdom Student Loans Company Full timeJob OverviewWe are seeking a talented individual for the position of Commercial Manager at Student Loans Company. This role is pivotal in shaping and executing strategic procurement initiatives that align with our operational and strategic objectives.Salary: £47,025 - £56,430 per annumPension: In addition to your salary, we contribute £13,623 towards your...
-
ESOL Tutor for UASC Students
1 week ago
Durham, Durham, United Kingdom Prospero Teaching Full timeAbout the RoleProspero Teaching is seeking an experienced ESOL tutor to work with Unaccompanied Asylum Seeking Children (UASC) in Durham and the surrounding areas.Key ResponsibilitiesDeliver high-quality ESOL lessons to UASC studentsWork collaboratively with colleagues to develop and implement effective teaching strategiesAssess and report on student...
-
ESOL Tutor for UASC Students
1 week ago
Durham, Durham, United Kingdom Prospero Teaching Full timeAbout the RoleProspero Teaching is seeking an experienced ESOL tutor to work with Unaccompanied Asylum Seeking Children (UASC) in Durham and the surrounding areas.Key ResponsibilitiesDeliver high-quality ESOL lessons to UASC studentsWork collaboratively with colleagues to develop and implement effective teaching strategiesAssess and report on student...
-
Head of Student Registry
2 weeks ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleThe Head of Student Registry is a key leadership position within the Student and Academic Services Directorate at Durham University. The successful candidate will be responsible for overseeing the effective and efficient operation of student administrative processes from enrolment to confirmation of award.Key ResponsibilitiesLead a team of...
-
Head of Student Registry
2 weeks ago
Durham, Durham, United Kingdom Durham University Full timeAbout the RoleThe Head of Student Registry is a key leadership position within the Student and Academic Services Directorate at Durham University. The successful candidate will be responsible for overseeing the effective and efficient operation of student administrative processes from enrolment to confirmation of award.Key ResponsibilitiesLead a team of...
-
Support Assistant for Students with SEND
1 month ago
Durham, Durham, United Kingdom Teaching Personnel Full timeOpportunity to Make a Difference: Support Students with Special Educational NeedsTeaching Personnel is collaborating with a Secondary School to find compassionate individuals who are committed to enhancing the educational experience of students with various learning challenges. In this role, you will be instrumental in fostering the communication,...
Student Services Help Desk Coordinator
4 months ago
The Role and the Department
Financial Services represents the larger part of the Finance Department and includes all the processing and compliance functions including e.g., accounts payable, student services, credit control and compliance.
Reporting to the Student Services Assistant Manager, this is a business facing function supporting the organization as a whole and at all levels with respect to student finance services:
- Assist with the raising of tuition fee and residence charge invoices to students and sponsors.
- Assist with operating a compliant direct debit collection service.
- Process adjustments to charges arising for a variety of reasons.
- Answer queries arising from a variety of stakeholders and monitor the types of queries.
- Any other duties required in the context of student finance services.
Overall work efficiently and effectively as part of the student services team to provide a high-quality service.
The Student Service Help Desk Coorindator will have responsibility to support the Head of Department Student Services Assistant Manager. The main aspects of the role are to provide and oversee a professional and effective front of house service of monitoring all student help desk services, e mails, webpages etc which reflects positively the work of the service and facilitates ease of access for all service users and to contribute to all administrative support functions across a complex, busy, and multi-faceted support service. The Administrator will contribute to the processing of financial information to and from the Head of Department and Finance staff and contribute to the development of systems and process to further benefit service developments.|
What you are required to submit:
- A CV
- A supporting statement which shows examples of how you meet all of the criteria within the Person Specification
Contact details
If you would like to have a chat or ask any questions about the role, Financial Controller John Wilkin or Financial Services Assistant Manager Sandra Bartlett would be happy to speak to you by e-mail at and
£25,742 to £28,759 per annum (Pro Rata)
