Business Support Officer

2 months ago


Birmingham, Birmingham, United Kingdom Birmingham Children's Trust Full time

Birmingham Children's Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people, and families in the country. Our goal is to become a Centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to 'Outstanding.'

We have 2 exciting Business Support Officer roles within our Business Support Services providing essential support within 2 areas. One role is within the Early Help Business Support Team and one role is within the PA Support Team.

The Early Help Business Support Team provide support to practitioners who provide early intervention for children and families across Birmingham.

The PA Support team provide support to our Assistant Directors, ensuring diaries are kept up to date and completing other administrative tasks as requested.

You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families.

We are looking for candidates who have good customer care and organisational skills, can problem solve, use their own initiative, and has great attention to detail with excellent communication skills. Experience of minute taking is desirable.

You will be a 'can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be

We will be looking for the key skills in the job description/personal specification to be demonstrated within your personal statement and within your ability to fulfil the business support officers roles.

We are working in a Hybrid working model which includes working some days within an office setting. All staff are expected to be office based for at least 2 days a week for team/service workdays, team meetings, supervision etc. We operate from 2 locations within the City, one in Aston and one in Stirchley. The successful post holder will be required to attend both sites. There may be more frequent attendance required by the service or team you are based in. This frequency will be determined by your manager.

For further details on the Early Help Business support role please contact Louise Kilgallon, Business Support Team Leader on and for further details on the PA Support role please contact Michelle Warner, Business Support Team Leader on

What you can expect from us:

Being part of a positive, supportive, 'can-do' service and wider Trust
We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people, and wider local community
Career development opportunities
Regular development discussions

And some of the benefits of working for us, click HERE for more about our offer
Mental health / emotional support – 24/7 employee assistance programme
Hybrid model of remote working
30 days holiday on joining, plus bank holidays. This increases to 32 days after five years' service, and then 35 days after ten years' service
Generous contributory pension scheme

The campaign closes on Wednesday 31st July 2024

Interviews will be held w/c 12th August 2024. Interviews will be held remotely via teams.



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