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Chief Operating Officer Business Support Manager

2 months ago

Birmingham, Birmingham, United Kingdom Government Property Agency Full time

Job Overview

The Government Property Agency is at the forefront of transforming the Civil Service, reshaping how civil servants engage with their work environment. As part of key Government initiatives, the Agency is pivotal in moving Civil Service roles out of London and addressing climate change through the Net Zero agenda. This ambitious change program aims to save significant funds over the next decade.

Beyond physical spaces, the GPA focuses on creating exceptional workplaces for its employees. Through initiatives like Hubs, Whitehall Campus, and Smart Working, you will play a crucial role in fostering innovative working environments and advocating for flexible work practices.

This role is an exciting opportunity for individuals with strong commercial insight who are dedicated to understanding and fulfilling customer needs. As a relatively new Executive Agency of the Cabinet Office, established in 2018, we are rapidly expanding and seek individuals who excel in dynamic environments, can swiftly adapt to change, and are willing to take initiative to achieve results.

The GPA is committed to diversity and inclusion, striving to represent the communities we serve. We encourage applications from individuals with disabilities, those from ethnically or gender diverse backgrounds, and members of the LGBTQ+ community.

Role Responsibilities

In this position, you will provide essential business management support to the Chief Operating Officer. This is a unique chance to advance your career within the GPA, collaborating with an inclusive and progressive team.

Your primary responsibilities will include:

  • Delivering professional business management assistance for the Directorate, including managing workflow through the Director's office, overseeing diary management, maintaining business plans, and prioritizing incoming correspondence.
  • Anticipating future business requirements to enable the COO and Senior Leadership Team to function effectively, analyzing business challenges, and implementing or recommending solutions.
  • Coordinating Directorate-wide responses for larger corporate submissions, ensuring timely and quality material is received, while identifying data needs and gaps.
  • Managing the calendar of Directorate meetings and engagements, organizing logistics, and ensuring that all necessary materials are prepared and distributed.
  • Providing efficient day-to-day management of the Director's diary, ensuring it meets required standards and addressing issues as they arise.
  • Leading, supporting, and developing a small team to provide administrative assistance to the Directorate's deputy directors and cross-COO initiatives.
  • Building and maintaining effective relationships across GPA Directorates, the wider Civil Service, and senior stakeholders, requiring excellent interpersonal skills and adaptability.

The post holder may be assigned additional responsibilities as necessary for the role and grade.

Candidate Profile

We welcome applications from individuals of all backgrounds and strive to create a workforce that reflects the communities we serve. We take pride in being an employer of choice, championing diversity, inclusion, and well-being to foster a sense of belonging.

Experience & Skills Required

  • Proven experience in business management, with the ability to lead support for meetings and team organization.
  • Ability to quickly grasp business priorities and operational processes.
  • Capacity to work independently and efficiently in a fast-paced environment, often under tight deadlines.
  • Strong communication skills, both verbal and written.
  • Experience in managing teams and providing guidance and support.
  • Willingness to embrace change and proactively seek improvements.

Qualifications

Essential:

  • Experience in business management.
  • Strong communication skills.
  • Proficiency in diary management.
  • Excellent organizational and planning abilities.
  • Competence in Google and/or Microsoft Office suites.

Desirable:

  • Experience in team leadership.

Behaviors

During the selection process, candidates will be assessed against the following behaviors:

  • Collaboration
  • Effective Communication
  • Leadership
  • Delivering Results

Technical Skills

Technical skills will also be evaluated during the selection process, including:

  • Customer Focus
  • Commercial Awareness
  • Knowledge of the Property Market
  • Innovative Thinking

Benefits

In addition to a competitive salary, the Government Property Agency offers a comprehensive benefits package, including:

  • Learning and development opportunities tailored to your role.
  • Flexible working arrangements.
  • A culture that promotes inclusion and diversity.
  • Generous annual leave.