Director of Global Sales Operations

2 months ago

London, Greater London, United Kingdom Builder Full time

About

We're on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we've only just started.

was voted as one of 2023's 'Most Innovative Companies in AI' by Fast Company, and won Europas 2022 'Scaleup of the Year'. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there's never been a more exciting time to become a Builder.

Life at

At we encourage you to experiment Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let's-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

Why we need this role?

We are looking for a Director of Global Sales Operations & Strategy to help scale our fast growing sales operations and achieve our ambitious growth targets. The role will include designing and implementing world class sales strategies, processes and infrastructure to improve and support the operation of the direct sales, sales development and partnerships teams. You will drive sales planning, performance reporting, sales pipeline analysis, sales enablement and technology stack alignment. You should have a proven record in working with international sales teams, performance marketing and analytics functions. The ideal candidate will be a strategic, analytical and process-driven leader with an entrepreneurial spirit, who can think outside the box to identify and execute initiatives that drive efficient revenue growth and operational excellence, partnering with cross-functional teams to deliver results.

Why You Should Join

This is a great opportunity for anyone who wants to scale and drive a sales operations function and its strategy for a fast-moving tech scale-up with an international presence. It's an exciting time to join Builder and lead a sales operations function, making sure our sales machine works seamlessly. You will build and rapidly grow a team of sales operations specialists and will work very closely with senior leadership at Builder across sales, partnerships, marketing, growth, finance, data & engineering.

Responsibility
  • Help define the sales strategy and operating model across markets and customer segments to achieve our revenue goals
  • Establish and lead a sales operations rhythm including weekly reporting, monthly business reviews, pipeline management and forecasting to help sales teams meet their targets
  • Drive Sales performance management via analysis (scorecard) & reporting incl. win rate by category, deals by stage and through-flow, won deals time to revenue, deal performance
  • Own and refine our sales technology stack end-to-end, including Salesforce / CRM and sales automation tools, and drive the adoption of these tools across the sales organization
  • Oversee CRM administration including data governance, user management, account management, data quality and integrity
  • Define and implement a sales enablement strategy to ensure the sales teams have the right knowledge and skills to be successful
  • Define, implement and optimize core sales processes, ensuring that the teams adhere to guidelines and driving efficiency improvements through process improvement and automation
  • Partner with the Finance team on setting revenue and sales targets, and with the Analytics team on developing dashboards to measure sales performance
  • Lead the identification, coordination and removal of performance obstacles for faster delivery to support sales and client retention efforts
Requirements
  • Bachelor's degree in business, marketing, engineering or a quantitative field
  • 10+ years of experience in sales operations, business operations and/or relevant experience in consulting, with a focus on B2B technology sales
  • At least 5 years of sales operations management experience, including extensive experience working with Salesforce and other sales automation tools
  • Experience driving sales operations for various sales channels and company segments (from large enterprises to SMBs)
  • Have demonstrable experience in building, growing, and leading a great team
  • Proven track record of managing sales operations with a large volume of inbound leads
  • Strong analytical, problem solving and project management skills
  • Superior Excel / Google sheet analysis skills including modeling
  • Excellent influencing skills, able to engage and gain commitment from peers and an extended stakeholder community
  • Superior communication and written presentation skills (using Powerpoint, Google Slides)
  • Experience with data visualization tools and with marketing automation tools a plus
  • Proven track record identifying opportunities to improve business processes that impact global sales performance
  • Highly organised, with the ability to work on multiple projects at once
Benefits
  • Performance-based bonuses and stock options
  • 24 days of paid annual leave + bank holidays + 2 Family Days off and time off between Christmas & New Year
  • Generally flexible working hours
  • A collaborative culture where unconventional thinkers come together to solve interesting problems and have fun while doing it
  • Mission-driven company that is making the world a better place
  • Medical insurance

  • Global Sales Operations Manager/Director

    3 weeks ago

    London, Greater London, United Kingdom Global 1 Full time

    Global 1 is a luxury real estate and lifestyle company based in Prime Central London, specializing in the sale, rental, and acquisition of super-prime London property. With more than 20 years of experience advising high net worth clients, we offer a bespoke acquisition, sales and rental service. Our regular monitoring of UK property and global economic and...

  • Director of Global Sales Operations

    2 months ago

    London, Greater London, United Kingdom Talvo Full time

    OverviewTalvo is exclusively partnering with a multi-award-winning global B2B AI scaleup based in central London to search for their first Director of Global Sales Operations & Strategy, who will be responsible for building the team and leading the overall strategy.This B2B AI innovator has just completed a successful Series D funding round and secured a...

  • Director of Global Logistics Operations

    8 hours ago

    London, Greater London, United Kingdom DSJ Global Full time

    Job Summary:DSJ Global is seeking an experienced Director of Global Logistics Operations to lead our customer service and logistics processes in the Food and Beverage sector. As a key member of our team, you will be responsible for driving operational excellence and customer satisfaction in key EMEA markets.Key Responsibilities:Lead and manage the end-to-end...

  • Sales Director/Associate Director

    11 hours ago

    London, Greater London, United Kingdom Selecture Global Full time

    About the RoleAs a Sales Director/Associate Director at Selecture Global, you will play a pivotal role in driving sales and business development activities in the region. Your primary responsibility will be to bring in new clients and expand business development activities, selling the group's offerings across leading Global Banks, Asset Management, and...

  • Sales Director

    6 days ago

    London, Greater London, United Kingdom Michael Page Sales Full time

    About the RoleWe are seeking an experienced Sales Director to join our team at Michael Page Sales. As a Sales Director, you will be responsible for driving global revenue growth by delivering a sales strategy that leverages the strengths of our existing team.Key ResponsibilitiesDevelop and Execute Sales Strategy: Shape and execute a sales strategy that...

  • Sales Director

    11 hours ago

    London, Greater London, United Kingdom Sales Geek Full time

    Job OpportunityTransform Sales Operations with Sales GeekSales Geek is a leading provider of sales training, consultancy, and part-time/fractional sales directors in the UK, USA, and India. We are seeking a highly experienced sales leader to join our team as a commercial leader.Key Responsibilities:Deliver Sales Geek's products and services to the SME...

  • Executive Director of Global Sales

    6 days ago

    London, Greater London, United Kingdom Papaya Global Full time

    Papaya Global is a leading B2B technology company in hypergrowth, revolutionizing the payroll and workforce management industry with its innovative platform.We are seeking a highly experienced and skilled VP of Global Sales to lead our sales team and drive business growth.Key Responsibilities:Recruit, develop, and enable a team of experienced enterprise...

  • **Director of Digital Employee Experience**, **Global IT Operations**

    3 days ago

    London, Greater London, United Kingdom Liberty Global Full time

    About the RoleWe are seeking a highly experienced and skilled Digital Experience Director to lead our global IT service desk operations and drive business growth through innovative technology solutions.Key ResponsibilitiesOversee the global IT service desk team, ensuring seamless delivery of IT services to employees and customers.Develop and implement...

  • Global Sales Director

    4 hours ago

    London, Greater London, United Kingdom Harbourne Associates Full time £65,000 - £70,000

    Job DescriptionJob Title: Global Sales DirectorJob Type: Full-timeLocation: Central London (2/3 days per week)Job Type: Full-timeAbout Us: Harbourne Associates is a leading global outdoor and lifestyle clothing and accessories brand with a presence across multiple continents.Job Summary: We are seeking a dynamic Global Sales Director to drive growth with key...

  • Executive Director of Global Sales

    6 days ago

    London, Greater London, United Kingdom Papaya Global Full time

    Papaya Global is a leading B2B technology company in hypergrowth, revolutionizing the payroll and workforce management industry with its innovative platform.We are seeking a highly experienced and skilled VP of Global Sales to lead our sales team and drive business growth.About the Role:Recruit, develop, and enable a team of experienced enterprise sales...

  • Fractional Sales Director

    7 hours ago

    London, Greater London, United Kingdom Sales Geek Full time

    Job OpportunitySales Geek is seeking a highly experienced sales leader to join our team as a commercial leader. As a sales leader, you will be responsible for delivering our products and services to small and medium-sized businesses, providing fractional sales leadership and training.About the RoleWe are looking for a sales professional with a proven track...

  • Sales Director

    8 hours ago

    London, Greater London, United Kingdom Sales Geek Full time

    About the OpportunitySales Geek is seeking a highly experienced Sales Leader to join our team as a commercial leader. As a Sales Director, you will be responsible for delivering our products and services to the SME market, including fractional sales leadership and training.Key Responsibilities:Develop and implement sales strategies to drive business...

  • Director of Global Sales Operations and Performance

    2 months ago

    London, Greater London, United Kingdom Getwork Full time

    The Instant Group are hiring Our purpose at The Instant Group is to help our clients to move their business forward faster We are a workspace innovation company that rethinks workspace on behalf of our clients. Using our market leading data, we find, create, deliver and manage bespoke workspace solutions. We put our customers' business at the heart of the...

  • Global Sales Director

    12 hours ago

    London, Greater London, United Kingdom Shangri-La Hotels Full time

    About Shangri-La HotelsShangri-La Hotels is a leading hospitality company with a diverse portfolio of properties across the globe. With a strong presence in Asia and a growing footprint in key gateway cities worldwide, we offer a unique blend of luxury, comfort, and exceptional service.Job SummaryWe are seeking a highly skilled and experienced Sales Director...

  • Senior Director, Global Sales Operations

    4 weeks ago

    London, Greater London, United Kingdom CFA Institute Full time

    As the global association of investment professionals, CFA Institute sets the standard for professional excellence and credentials. We champion ethical behavior in investment markets and serve as the leading source of learning and research for the investment industry. We believe in fostering an environment where investors' interests come first, markets...

  • Global Sales Director

    6 days ago

    London, Greater London, United Kingdom ELEMIS Full time

    Job DescriptionJob Title: Global Sales DirectorJob Summary:ELEMIS is seeking a highly experienced and results-driven Global Sales Director to lead and drive the commercial development of our business across multiple countries and regions. As a key member of our leadership team, you will be responsible for formulating comprehensive sales strategies, building...

  • Executive Assistant to Global Sales Director

    6 days ago

    London, Greater London, United Kingdom White Cube Full time

    About the RoleWe are seeking a highly organized and detail-oriented Executive Assistant to support the Global Sales Director in managing the director's schedules, travel, and communications. The successful candidate will also provide administrative support to the Global Sales Director's Client Manager and assist with sales administration tasks.Key...

  • Global Sales Director

    10 hours ago

    London, Greater London, United Kingdom Harbourne Associates Full time

    About the RoleWe are seeking a highly skilled and experienced Global Sales Director to join our team at Harbourne Associates. As a key member of our sales team, you will be responsible for driving business growth and expanding our market reach in the outdoor and lifestyle sector.Key ResponsibilitiesNew Business Development: Identify and acquire new retail...

  • Residential Sales Director

    8 hours ago

    London, Greater London, United Kingdom Global 1 Full time

    **About Global 1**Global 1 is a leading luxury real estate and lifestyle company based in Prime Central London, specializing in the sale, rental, and acquisition of super-prime London & International property. With over 20 years of experience advising high net worth clients, we offer a discreet bespoke acquisition and sales service. Our regular monitoring of...

  • Director/Associate Director, Sales and Business Development

    11 hours ago

    London, Greater London, United Kingdom Selecture Global Full time

    Job Summary:We are seeking a highly experienced and skilled Director/Associate Director, Sales and Business Development to join our Commercial team at Selecture Global. This is a critical role that will drive sales and business development activities in the region, bringing in new clients and expanding business development activities.Key...