Current jobs related to IT Service Desk Specialist - London, Greater London - Janus Henderson Investors
-
Service Desk Engineer
2 days ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Assist the IT Manager in maintaining the Bank's IT systems.Provide technical support and troubleshooting...
-
Service Desk Engineer
1 day ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Assist the IT Manager in maintaining the Bank's IT systems.Provide technical support and troubleshooting...
-
Service Desk Specialist
4 weeks ago
London, Greater London, United Kingdom TN United Kingdom Full timeJoining an international law firm, with a collaborative, forward thinking environment, your role as IT Service Desk Specialist will be to take ownership of escalated tickets from the analysts, ensuring all incidents and requests are responded to within a set service level agreementService Desk Specialist Salary:up to £45,000 Location:Central London...
-
Service Desk Specialist
3 days ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob Title: Service Desk SpecialistJob Summary:Ventula Consulting is seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage end-user requests and resolve service incidents in a timely and...
-
Service Desk Operations Specialist
3 days ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob Title: Service Desk SpecialistJob Summary:At Ventula Consulting, we are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage end-user requests and resolve service incidents in a...
-
Service Desk Specialist
24 hours ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob Title: Service Desk SpecialistJob Type: ContractLocation: Central LondonJob Description:Our client, a leading advertising agency, is seeking a skilled Service Desk Specialist to join their IT department. As a Service Desk Specialist, you will be responsible for providing Level 1 and Level 2 support to end-users, resolving service incidents, and providing...
-
Service Desk Specialist
1 day ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob Title: Service Desk SpecialistJob Type: ContractLocation: Central LondonJob Description:Our client, a leading advertising agency, is seeking a skilled Service Desk Specialist to join their IT department. As a Service Desk Specialist, you will be responsible for providing Level 1 and Level 2 support to end-users, resolving service incidents, and providing...
-
Service Desk Support Specialist
7 hours ago
London, Greater London, United Kingdom Zenzero Full timeService Desk Support SpecialistThe Service Desk Support Specialist plays a critical role in ensuring the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services, and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk...
-
Service Desk Support Specialist
11 hours ago
London, Greater London, United Kingdom Zenzero Full timeService Desk Support SpecialistThe Service Desk Support Specialist plays a critical role in ensuring the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services, and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk...
-
Service Desk Support Specialist
3 days ago
London, Greater London, United Kingdom Ryder Reid Legal Full timeJob DescriptionRyder Reid Legal is seeking an experienced and proactive Service Desk Analyst to join one of our prestigious, global law firm clients on a permanent basis at their office. The Service Desk Analyst will be responsible for providing premium support with application-related issues and requests.Key Responsibilities:Fielding service desk calls, and...
-
Service Desk Specialist
2 days ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob OpportunityService Desk Specialist - AdvertisingVentula Consulting is seeking a skilled Service Desk Specialist to join our team in providing exceptional customer service and technical support to our clients in the advertising industry.Key Responsibilities:Manage end-user requests and resolve service incidents in a timely and efficient mannerProvide...
-
Service Desk Support Specialist
1 day ago
London, Greater London, United Kingdom Ryder Reid Legal Full timeAbout the RoleRyder Reid Legal is seeking an experienced and proactive Service Desk Analyst to join one of our prestigious, global law firm clients on a permanent basis at their office. The Service Desk Analyst will be responsible for providing premium support with application-related issues and requests.Key ResponsibilitiesFielding service desk calls, and...
-
Service Desk Support Specialist
24 hours ago
London, Greater London, United Kingdom Ryder Reid Legal Full timeAbout the RoleRyder Reid Legal is seeking an experienced and proactive Service Desk Analyst to join one of our prestigious, global law firm clients on a permanent basis at their office. The Service Desk Analyst will be responsible for providing premium support with application-related issues and requests.Key ResponsibilitiesFielding service desk calls, and...
-
Service Desk Operations Specialist
9 hours ago
London, Greater London, United Kingdom VIQU IT Recruitment Full timeJob SummaryThe successful candidate will be responsible for delivering high-quality, timely support services to the company's warehouse, office, and stores.Key Responsibilities:Test, build, and configure hardware across the organization.Provide assistance to 250 computer system users.Incident trend analysis to resolve continuous problems and drive IT...
-
Service Desk Operations Specialist
11 hours ago
London, Greater London, United Kingdom VIQU IT Recruitment Full timeJob SummaryThe successful candidate will be responsible for delivering high-quality, timely support services to the company's warehouse, office, and stores.Key Responsibilities:Test, build, and configure hardware across the organization.Provide assistance to 250 computer system users.Incident trend analysis to resolve continuous problems and drive IT...
-
Level 1 Service Desk Specialist
2 days ago
London, Greater London, United Kingdom Ventula Consulting Full timeJob DescriptionService Desk Specialist - £200 per day Inside IR35Ventula Consulting is seeking a skilled Service Desk Specialist to join our team in a central London location. As a Service Desk Specialist, you will be responsible for managing end-user requests and dealing with service incidents.Key Responsibilities:Provide Level 1 and Level 2 support to...
-
Service Desk Support Specialist
1 day ago
London, Greater London, United Kingdom Harrington Starr Full timeService Desk Support Specialist – Financial Technology LeaderHarrington Starr is seeking a skilled Service Desk Support Specialist to join their team in London. As a key member of the financial services technology team, you will provide 1st and 2nd line technical support for both onsite users and remote workers.In this role, you will have the opportunity...
-
Service Desk Support Specialist
4 days ago
London, Greater London, United Kingdom Harrington Starr Full timeService Desk Support Specialist – Financial Technology LeaderHarrington Starr is seeking a skilled Service Desk Support Specialist to join their team in London. As a key member of the financial services technology team, you will provide 1st and 2nd line technical support for both onsite users and remote workers.In this role, you will have the opportunity...
-
Service Desk Support Specialist
10 hours ago
London, Greater London, United Kingdom Experis UK Full timeExperis UK is seeking a skilled Service Desk Support Specialist to join our team in a fast-paced environment.**Job Summary:**We are looking for a highly motivated and experienced IT Service Desk Engineer to provide top-notch support to our clients across various industries, including private businesses in shipping, real estate, energy, banking, and...
-
Service Desk Support Specialist
9 hours ago
London, Greater London, United Kingdom Experis UK Full timeExperis UK is seeking a skilled Service Desk Support Specialist to join our team in a fast-paced environment.**Job Summary:**We are looking for a highly motivated and experienced IT Service Desk Engineer to provide top-notch support to our clients across various industries, including private businesses in shipping, real estate, energy, banking, and...
IT Service Desk Specialist
2 months ago
Serve as the first point of contact for internal customers seeking technical assistance over the phone and other available methodsPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issues and details provided by the end user and walk them through the problem-solving processRecord troubleshooting steps and resolution notes in detail in ServiceNowManage queues flow, taking incoming tickets, using correct CI, Cat, SubCat and Priority.
Provide onsite deskside support for end users for deskside support requirements as neededEscalate unresolved incidents to the Tier 2 support team as needed and provide detailed notes on troubleshooting stepsFollow-up and update end users in a timely manner with the status of ongoing tickets and support effortsInstall and maintain computer hardware and peripherals Image and configure computer equipment for internal customersPerform hardware replacement of parts as needed under vendor warranty Create and review knowledgebase articles to support IT Service Desk team and end usersSupport technology related business continuity and disaster recovery effortsAssist with project work as neededRotation support of On-Call responsibilities with all Tier 1 and Tier 2 team membersWhat to expect when you join our firm Hybrid working and reasonable accommodationsGenerous Holiday policiesExcellent Health and Wellbeing benefits including corporate membership to ClassPassPaid volunteer time to step away from your desk and into the communitySupport to grow through professional development courses, tuition/qualification reimbursement and moreAll-inclusive approach to Diversity, Equity and InclusionMaternal/paternal leave benefits and family servicesComplimentary subscription to Headspace – the mindfulness appAll employee events including networking opportunities and social activitiesLunch allowance for use within our subsidized onsite canteen Must have skills Experience within IT Service Desk role Experience supporting desktop OS environments including Windows and Apple\MacintoshExperience supporting Microsoft Office application suite including Outlook, Word, Excel, etc.
Knowledge of Microsoft Active Directory basics – Users, Computers, and Group ManagementExperience configuring mobile devices e.g.iOS and AndroidFamiliarity with ServiceNow to track incidents and requests Experience working in fast-paced environmentsAbility to identify, diagnose and resolve IT incidents and requestsKnowledge of supported hardware devices.
Ability to configure and set up Windows and Macintosh desktop and laptops and diagnose problems with hardware componentsWorking knowledge of supported printers and other hardware peripherals.
Ability to install, configure, perform preventative maintenance, and troubleshoot hardware problems. Solid understanding of software driver installation and network printer installation and support.Basic knowledge of Ethernet network topology, of wireless LAN's and other networking topologiesNice to have skills Experience working with ServiceNowUnderstanding of Microsoft SCCMITIL certificationPotential for growth MentoringLeadership development programsRegular trainingCareer development servicesContinuing education coursesWe are an equal opportunity / affirmative action employer.
All applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
