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Service Desk Operations Specialist

2 months ago

London, Greater London, United Kingdom VIQU IT Recruitment Full time

Job Summary

The successful candidate will be responsible for delivering high-quality, timely support services to the company's warehouse, office, and stores.

Key Responsibilities:

  • Test, build, and configure hardware across the organization.
  • Provide assistance to 250 computer system users.
  • Incident trend analysis to resolve continuous problems and drive IT improvements.
  • Understand user needs and suggest suitable software and hardware.

Key Requirements:

  • 2+ years of Service Desk experience
  • Experience with O365 and Windows servers
  • Experience with Intune, Azure Active Directory, SharePoint
  • Basic understanding of networking (TCP/IP)
  • Excellent communication and ability to work in a fast-paced environment.
  • Mobile Device Management (desired)
  • ITIL experience (desired)
  • Must hold a valid UK driving license

About the Company

VIQU IT Recruitment is a leading provider of IT recruitment services, partnering with top companies to find the best talent in the industry.