Office Administrator

2 months ago


Pershore, Worcestershire, United Kingdom Universal Business Team Full time

Job Title: Office Administrator

Schedule: Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)

Holidays: 28 days including bank holidays, plus your birthday

Salary: 25-30k, with a review after a 6-month probation

Location: Pershore WR10 1BY

We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.

Your Typical Week:

  • Order Processing: Focus on managing orders via texts and emails.
  • Customer Onboarding: Ensure new clients have a smooth onboarding experience.
  • Diary Management: Keep things organised and running smoothly.
  • Account & Query Management: Handle customer accounts and resolve queries efficiently.
  • Compliance Management: Oversee health & safety, quality control, and BRCGS management.
  • Supplier Management: Coordinate with suppliers and manage relationships.
  • Logistics Coordination: Manage third-party logistics and deliveries.
  • Quoting & Invoicing: Send off quotes, allocate payments, and handle some invoicing.

Requirements

Client Care:

  • Answer calls and assist with incoming enquiries
  • Manage customer orders and stock agreements
  • Process sales orders and invoices
  • Support customers with queries, document requests, and sample requests
  • Handle customer statements, credit control, and sales invoice posting

Sales Support:

  • Manage CRM, diary, and visits for business development
  • Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
  • Oversee customer onboarding and account management

Supply Chain Support:

  • Manage supplier relationships
  • Handle logistics, including importing, customs, and delivery management
  • Oversee compliance management, including health & safety, quality control, and BRCGS management

Ready to join a team where your contributions truly matter? Apply now and be part of a dynamic, growing company with fantastic opportunities for personal and professional development



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