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Office Administrator
2 months ago
Schedule: Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)
Holidays: 28 days including bank holidays, plus your birthday
Salary: £25-30k, with a review after a 6-month probation
Location: Pershore WR10 1BY
We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.
Your Typical Week:- Order Processing: Focus on managing orders via texts and emails.
- Customer Onboarding: Ensure new clients have a smooth onboarding experience.
- Diary Management: Keep things organised and running smoothly.
- Account & Query Management: Handle customer accounts and resolve queries efficiently.
- Compliance Management: Oversee health & safety, quality control, and BRCGS management.
- Supplier Management: Coordinate with suppliers and manage relationships.
- Logistics Coordination: Manage third-party logistics and deliveries.
- Quoting & Invoicing: Send off quotes, allocate payments, and handle some invoicing.
Requirements
Client Care:
- Answer calls and assist with incoming enquiries
- Manage customer orders and stock agreements
- Process sales orders and invoices
- Support customers with queries, document requests, and sample requests
- Handle customer statements, credit control, and sales invoice posting
Sales Support:
- Manage CRM, diary, and visits for business development
- Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
- Oversee customer onboarding and account management
Supply Chain Support:
- Manage supplier relationships
- Handle logistics, including importing, customs, and delivery management
- Oversee compliance management, including health & safety, quality control, and BRCGS management
Ready to join a team where your contributions truly matter? Apply now and be part of a dynamic, growing company with fantastic opportunities for personal and professional development
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