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Administrative Support Specialist

2 months ago

Pershore, Worcestershire, United Kingdom First Response Training & Consultancy Services... Full time

Client Services Administrator

First Response Training & Consultancy Services is a leading national training provider with a strong focus on people development. We are seeking a highly organized and customer-focused Client Services Administrator to join our team at our head office in Pershore.

This is an exciting opportunity to work in a dynamic and supportive environment, where you will play a pivotal role in ensuring a seamless and positive experience for our clients.

Key Responsibilities:

  • Support the account management team in delivering exceptional client service
  • Provide administrative support to the team, including data entry and record-keeping
  • Develop and maintain accurate and up-to-date records and reports
  • Assist in the development and implementation of administrative processes and procedures
  • Collaborate with the team to achieve business objectives and improve client satisfaction

Requirements:

  • Proficient in Microsoft Office and able to learn new software quickly
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Discretion and confidentiality when handling sensitive information

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance