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Mental Health In-Patients Admin Assistant
4 months ago
Job overview
Do you have transferable admin skills and are interested in a role within our NHS Trust? We are now recruiting for an In-patient Admin Assistant to work on our 2 Mental Health Older Adult/Dementia Wards based at St George's Hospital, Stafford. The post holder will have good organisational and computer skills. This is a busy and varied admin post – a great challenge for an enthusiastic and keen learner as full training will be given. Of note, this admin role is based on our Wards.
Our staff are committed to patient-centred care, and work closely within a multidisciplinary team to ensure that our service users receive the highest standard of care and treatment in a safe and supportive environment on our Wards.
Our team prides themselves on creating a welcoming atmosphere, where everyone is valued and respected. We provide regular supervision and appraisals to ensure that all staff have the support they need to develop their skills and progress in their careers.
If you are looking for a challenging and rewarding role, where you can make a real difference to people's lives, then this is the place for you.
Main duties of the job
You will be responsible for day to day duties across inpatient services to support the clinical functions of the Trust. To work in close co-operation with the Inpatient Medical and Clinical Administrators and/or Ward Manager in support of all staff groups and other medical professionals aligned to the ward.
The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role
Working within the service can at times be a stressful environment, by way of telephone calls, visitors and daily urgencies. You should have the ability to work under pressure, with conflicting demands at times with a requirement to work flexibly in other administrative areas as appropriate as directed by your line manager.
Working for our organisation
By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
Key skills would be strong communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given), minutes of meetings, general administration tasks and being flexible/adaptable to work on and across both Wards.
No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply.
Come and join our team and be part of a service that is dedicated to breaking down barriers and providing the highest quality care to our patients.
If you would like an informal chat or have any questions about this role, please contact Jane Talbot, Business & Administration Manager via email to
