Appeals & Representations Officer

1 month ago


East Sheen, Greater London, United Kingdom Vox Network Consultants Full time
Representations Officer
South East London
My client is recruiting for a Appeals & Representations Officer based within the local Authority in South East London and the surrounding area.

Responsibilities
  • To investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of enforcement of PCN issued to motorists. This includes the external Environment and Traffic Adjudicators who sit at London Tribunals and make the final decision on any parking or traffic penalty in an adjudication hearing which evidence is presented by the officers to trained solicitors or barristers who are the adjudicators.
  • To ensure other parking enquiries are dealt with, in line with the statutory process and timescales, internal key performance indicators (KPIs), civil procedural rules (CPR 75) and the council's communication procedures to deliver a high standard of customer services to the residents and visitors.
  • To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required preparing and determining a plan for any complex cases highlighted in accordance with the legislation.
  • To ensure that all incoming parking permit applications and parking control suspension applications are dealt with (including requests for further information) in line with the set time limits given by the appeals and representations managers.
  • To answer phone calls in the specialist parking customer service centre, dealing with incoming emails, parking permits, parking control suspensions and Paybyphone services, resolving residents and visitors requests and issues in a timely and clear manner
Requirements
  • Excellent communication skills both in writing and verbally
  • Knowledge of the civil parking and traffic enforcement legislation, parking adjudication processes and guidance.
  • Knowledge of the back office process for enforcement of parking and traffic penalties.
  • Education to include Maths and English at GCSE level or equivalent and/or proven experience of parking enforcement and appeals legislation
  • Experience demonstrating a proven ability to work with contractors and officers in a penalty charge notice enforcement environment to deliver excellent customer service.
Contract
  • Initial 3 to 6 month ongoing contract with the opportunity to extend
  • PAYE via Umbrella
  • Monday to Friday
  • 8:45 - 17:00
  • Hybrid
  • council experience
As the role is Local Authority based candidates will be asked to complete an onboarding & compliance checks including DBS & Online training modules prior to starting.
for immediate consideration please apply

  • East Sheen, Greater London, United Kingdom Vox Network Consultants Full time

    Position Overview: Vox Network Consultants is seeking a dedicated Pension Officer to join our team. This role is essential in managing appeals and representations within a local authority framework. Key Responsibilities: Ensure that all parking inquiries are processed in accordance with statutory regulations and internal performance metrics. Handle...

  • Events Sales Manager

    2 weeks ago


    East Sheen, Greater London, United Kingdom CityWire Full time

    European Events Sales Executive Citywire is on the lookout for a skilled European Events Sales Executive to enhance our vibrant sales team. In this dynamic position, you will have the opportunity to travel throughout Europe, representing Citywire at our premier events and cultivating robust relationships with both existing and prospective clients. With over...


  • East Sheen, Greater London, United Kingdom CityWire Full time

    European Events Sales Executive Citywire is on the lookout for a skilled European Events Sales Executive to enhance our vibrant sales team. In this engaging position, you will have the opportunity to travel extensively throughout Europe, representing Citywire at our premier events and cultivating robust relationships with both existing and prospective...


  • East Sheen, Greater London, United Kingdom CityWire Full time

    European Events Sales Executive Citywire is on the lookout for a skilled European Events Sales Executive to enhance our vibrant sales team. In this engaging position, you will have the opportunity to travel extensively throughout Europe, representing Citywire at our premier events and establishing robust connections with both existing and prospective...

  • Programme Manager

    3 weeks ago


    London, South East, City of London, EC1A 1AH, Central London, United Kingdom Smart DCC Full time

    Programme ManagerLondon or Manchester hybrid working model (2 days a week onsite, 3 days remote)Excellent salary and benefits packageFantastic opportunity to secure a permanent Programme Manager role with Smart DCC. The Programme Manager can be based in London or Manchester on a hybrid working model (2 days office based, 3 days remote). The role of Programme...

  • Data Administrator

    1 month ago


    East Dulwich, Greater London, United Kingdom Harris Girls' Academy East Dulwich Full time

    We are looking for a Data Administrator to join our outstanding Academy.About UsHarris Girls' Academy East Dulwich is an outstanding place-for students and staff alike. We pride ourselves on helping our students to be incredibly successful and we are as driven to support our staff, with an excellent CPD programme and development opportunities for all staff...


  • South East London, United Kingdom Vox Network Consultants Full time

    Representations OfficerSouth East LondonMy client is recruiting for a Appeals & Representations Officer  based within the local Authority in South East London and the surrounding area.ResponsibilitiesTo investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of...


  • South East London, Greater London, United Kingdom Vox Network Consultants Full time

    Representations Officer South East London My client is recruiting for a Appeals & Representations Officer  based within the local Authority in South East London and the surrounding area.ResponsibilitiesTo investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of...


  • East London, United Kingdom CPR Full time

    We are looking for a Housing Reviews and Appeals Officer to assist a Local Authority based in East London with completing their statutory duties under the Homeless Reduction Act.Job responsibilities include, but are not limited to:- Review representations and accommodation suitability- Appeal against some decisions made, such as fixed term tenancy reviews -...


  • East Midlands, United Kingdom Macdonald & Company Full time

    **Location**: **East Midlands** **Salary**: **40 - 45** **Job Type**: **Contract** **Reference**: **64064** **Job Summary**: A local authority in the East Midlands urgently requires a Senior Enforcement Officer to work on a multitude of complex and politically challenging Enforcement Breaches. You will have the chance to manage a diverse caseload of...


  • South East, United Kingdom Natural England Full time

    **Details**: **Reference number**: - 326038**Salary**: - £27,273- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- Lead Adviser**Contract type**: - Permanent**Type of role**: - Environment and Sustainability**Working pattern**: - Full-time, Job share, Part-time**Number of jobs...


  • East Sussex, United Kingdom Adecco Full time

    Client Local Authority in South East - BN7 1UE Job Title SEN Tribunals Officer Pay Rate £430 per day (Umbrella) Hours 37 Hours a week (Mon-Fri) Mostly remote hybrid 2 days office attendance and 3 days working from home. Remote working could be possible. Duration 3 Month Contract - likely extension Inside IR35 Start - ASAP Purpose of the Role: The...


  • East Sussex, United Kingdom Adecco Full time

    Client Local Authority in South East - BN7 1UEJob Title SEN Tribunals OfficerPay Rate £430 per day (Umbrella)Hours 37 Hours a week (Mon-Fri) Mostly remote hybrid 2 days office attendance and 3 days working from home. Remote working could be possible.Duration 3 Month Contract - likely extensionInside IR35Start - ASAPPurpose of the Role:The Education Division...


  • East Sussex, United Kingdom Adecco Remote Work Freelance Full time

    Client Local Authority in South East - BN7 1UE Job Title SEN Tribunals Officer Pay Rate £430 per day (Umbrella) Hours 37 Hours a week (Mon-Fri) Mostly remote hybrid 2 days office attendance and 3 days working from home. Remote working could be possible. Duration 3 Month Contract - likely extension Inside IR35 Start - ASAP Purpose of the Role: The...

  • Planning Officer

    1 month ago


    South East England,, United Kingdom Vox Network Consultants Full time

    Role Purpose To assess planning applications in accordance with the National Planning Policy Framework and the Council’s adopted planning policies.Responsibilities To handle a caseload of applications.To draft recommendation reports to the planning managers and Planning Committees for determination.To offer advice to members of the public by...


  • South East, United Kingdom Natural England Full time

    **Details**: **Reference number**: - 291213**Salary**: - £27,273**Job grade**: - Higher Executive Officer- Lead Adviser**Contract type**: - Permanent**Type of role**: - Investigation**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...

  • South East Region

    5 months ago


    South East, United Kingdom UNISON Full time

    As a Regional Organiser, you will: - Provide leadership to a group of branches within a locality, service group or work area to ensure that branches have the strongest possible workplace organisation. - Support, guide and develop branches and activists through major periods of change in the delivery of public services. - Build branch organisation and...


  • East Midlands, United Kingdom Macdonald & Company Full time

    **Location**: **East Midlands** **Salary**: **35 - 38** **Job Type**: **Contract** **Reference**: **65971** **Job Summary**: A East Midlands based Local Planning Authority has a requirement for a Planning Enforcement Officer to join their team and work on a diverse caseload. Working as part of this team you will undertake a variety of investigations to...


  • East Midlands, United Kingdom Macdonald & Company Full time

    **Location**: **East Midlands** **Salary**: **48 - 53** **Job Type**: **Contract** **Reference**: **65081** **Job Summary**: An exciting opportunity has arisen for a Principal Planning Officer at a Local Planning Authority in Central England for an initial 6 months. Duties will include; - Attending site visits - Prepare detailed committee reports -...

  • Planning Officer

    4 weeks ago


    East London, United Kingdom Vox Network Consultants Full time

    Planning Officer  East London My client is recruiting for a Planning Officer based in East London within the local Authority in London and the surrounding area. Responsibilities The Planning Officer will be responsible for the processing of Development Management matters including within a function based team including responsibility for the handling of...


  • East London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking for a Resident Involvement Officer to join an excellent Housing Association in East London. Purpose Of Job: To support the implementation of our Resident Involvement Strategy and Resident Consultation and Participation Policy with specific focus on developing the Residents' Scrutiny Panel, social media profile, Estate Management...


  • South East, United Kingdom The Oyster Partnership Full time

    A council based in Sussex are looking for a Senior Environmental Health Officer to assist with Environmental Protection across the district. What's in it for you * £40-£50p/h * Hybrid working (3 days in office/on site) * 37 hours per week * 3/4 month contract (possible extension) The Role * Respond to pollution complaints, enforce...


  • East London, United Kingdom Vox Network Consultants Full time

    Policy Planning Officer  East London My client is recruiting for a Policy Planning Officer based in East London within the local Authority in London and the surrounding area. Responsibilities The Planning Officer will be responsible for the processing of Development Management matters including within a function based team including responsibility for...


  • East London, United Kingdom Vox Network Consultants Full time

    Planning Administrative Officer East London My client is recruiting for a Planning Administrative Officer based within the local Authority in East London and the surrounding area. Responsibilities Managing a variety of planning applications, appeals and pre-application processing within the council's planning IT systems. Creating new planning...


  • South East England, United Kingdom TML Recruitment Full time

    TML Recruitment is proud to be exclusively partnered with a prominent Property Consultancy operating across the UK. We are collaborating closely with this esteemed firm to identify a Senior Business Rates Manager or a seasoned Associate Director poised for promotion, to support their ambitious expansion strategy throughout the UK. This organization has a...


  • East London, United Kingdom Vox Network Consultants Full time

    Policy Planning Officer East LondonMy client is recruiting for a Policy Planning Officer based in East London within the local Authority in London and the surrounding area.ResponsibilitiesThe Planning Officer will be responsible for the processing of Development Management matters including within a function based team including responsibility for the...